Serra Trussville Kia

Great Job! Employees were friendly and efficient. I was able to get service done on my lunch break. I will continue to use Serra Trussville Kia! Great job guys! Employees were friendly and efficient. I was able to get service done on my lunch break. I will continue to use Serra Trussville Kia! Great job guys! More

Good job! All employees were polite, informed and efficient. They kept me updated every step of the way and the final result was my car looks brand new. Very All employees were polite, informed and efficient. They kept me updated every step of the way and the final result was my car looks brand new. Very happy with Serra Kia! More

Thorough and extremely great value. Jessica is excellent. Great service, great value. I will always come back. Thanks to the techs who worked on my car also. This was a great experience. Thank you Great service, great value. I will always come back. Thanks to the techs who worked on my car also. This was a great experience. Thank you More

Great experience! As a first time owner of a Kia, I was a bit skeptical of the service I would receive because when I phoned to ask questions, the person was quite rud As a first time owner of a Kia, I was a bit skeptical of the service I would receive because when I phoned to ask questions, the person was quite rude as I tried to get an understanding of warranties on the vehicle. However, when I arrived to my appointment, it was so much better! The gentleman told me what was involved in The maintenance and the cost. He investigated my concerns and on top of that -gave me a discount on my first visit. I’m sold! More

Trussville Kia Great customer service and fair deals overall. Excellent waiting room, trustworthy staff and free coffee! Mechanics get the job done and then some. Wo Great customer service and fair deals overall. Excellent waiting room, trustworthy staff and free coffee! Mechanics get the job done and then some. Would recommend More

Excellent experience Friendly service and great help sorting financing options. Unlike some of their competitors, their sales staff is low pressure which makes buying a ca Friendly service and great help sorting financing options. Unlike some of their competitors, their sales staff is low pressure which makes buying a car a much more pleasant experience. More

The most amazing experience of my life The technician's and service staff in general are very knowledgeable and extremely friendly it was pleasure to do business with them they work on all The technician's and service staff in general are very knowledgeable and extremely friendly it was pleasure to do business with them they work on all kinds of cars not just Kia's and they are the best service center I have been to hands down More

Very satisfied Had an issue with the service department on the intial call not recording what i was to have done with the tires in their database which caused confus Had an issue with the service department on the intial call not recording what i was to have done with the tires in their database which caused confusion when i dropped off the car. Not sure who took the intial call but it was a male. Jessica took care of ensuring the project got done and keeping me informed on any changes. Very professional. More

Excellent Love the service , very friendly people. They took the time to explain everything to me and was very detailed. I would recommend them to anyone. Great Love the service , very friendly people. They took the time to explain everything to me and was very detailed. I would recommend them to anyone. Great job! More

Taken care of business. Good customer service. Always takes care of what needs to be done without adding all the extras. Friendly people in the service department. Service pe Good customer service. Always takes care of what needs to be done without adding all the extras. Friendly people in the service department. Service people in the past places I have been try to sell me things I do not need. I like Kia they are friendly and honest. More