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Serra Trussville Kia

Birmingham, AL

4.3
2,379 Reviews

5009 Brookes Crossing Blvd

Birmingham, AL

35235

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2,379 Reviews of Serra Trussville Kia

June 12, 2024

The service department is exceptional! This was my first visit and I was very impressed with everything. More

by kyserthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown, Iyonna Brown
June 10, 2024

Serra Kia Trussville is an awesome dealership. Caleb, the salesman, was friendly, knowledgeable, and aimed to please. More

by MADAMSH1861
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson, Caleb Mcdonald
June 09, 2024

No pressure. Excellent answers to all questions. Great environment to buy a vehicle. Very very happy. More

by m.guadagno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson, James Myrick, Abdul Mughal
June 08, 2024

The service dept does a good job getting my vehicle in and back the same day. So far, we appreciate the service l! More

by wormel41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
June 08, 2024

The dealership is located in an accessible location with friendly staff and knowledgeable mechanic's that’s easy to talk to More

by ROSIELKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams, Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
June 07, 2024

Great experience! Chad was an awesome patient salesman. We drove over a hour for a specific vehicle and Chad and the team made it happen for us More

by brittanilanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hall, James Myrick, Jerry Ledbetter, Seth Franks, Chad Wood
June 07, 2024

I have purchased three cars from this dealership from both Johnathan and Rhashard. They both have an A+ customer service dedication presented to customers at all times. I am coming back to purchase a fou More

by Laria Summerville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson, Lisa Neely, Johnathan Jimenez, Daniel Hall, Rhashard Collins, Seth Franks
June 06, 2024

Good service. Slow to get work done. No accommodation to get customers home. Polite people. More

by FOREMANRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
June 06, 2024

I love the dealership and the people that work there are very friendly to everyone More

by vanessabattle65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg memes, Isaiah Grayson, Lisa Neely, Darren Adams, Matthew Shaw
June 06, 2024

Pleased with vehicle except for some reason KIA chooses to leave basics off the EX model Telluride like the rear view that links with the garage door opener, probably a couple hundred dollars, live and lea More

by jdiski0648
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Franks, Chad Wood
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