Back

Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,411 Reviews

1,411 Reviews of Serra Trussville Kia - Service Center

Sort by
June 01, 2024

Competent, quick, and professional service. Decent prices and friendly staff make it a good place for service. More

by dedging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

The car was sold to me hastily. The salesman did not go over the features of the car with me nor did he point out the fact that there was damage to the front grill and bumper that I More

by sweetiej66
Recommend Dealer
No
Employees Worked With
Isaiah Grayson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Collins
May 29, 2024

Everyone was very nice, explained everything to me, and did a graet job! Also cleaned to car, did an excellent job! More

by msmindymarie86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

They are polite and they serviced my car on schedule . They also offered to wash my car. More

by garygordon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Very courteous and takes time to explain the services needed or recommended, and gives detailed explanation of cost to perform the services. More

by GLADNEYMARTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

They are friendly, efficient, and extremely helpful! I love this dealership. I will always bring my truck to them to be serviced! More

by Nia Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Next service due date was not updated, the cabin filter cover was left on the front seat and I am getting a check system alert that they could not identify More

by dse3745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antwon Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Great experience. The service tech was very helpful and advise me of certain mainteness issues that needs to be addressed. More

by dion.lewis11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Very friendly. Get you in and out to get on with your day. Comfortable waiting area with complementary beverages. More

by BJALBOT2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

No long wait and was served right away and they did the service i asked for More

by rosalinegriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...