Serra Trussville Kia - Service Center
Birmingham, AL
1,411 Reviews of Serra Trussville Kia - Service Center
Competent, quick, and professional service. Decent prices and friendly staff make it a good place for service. Decent prices and friendly staff make it a good place for service. More
The car was sold to me hastily. The salesman did not go over the features of the car with me nor did he point out the fact that there was damage to the front grill and bumper that I The salesman did not go over the features of the car with me nor did he point out the fact that there was damage to the front grill and bumper that I only noticed after I got the car home. I had to ask several times about current recalls on the car before I got an answer. I am still having issues with my trade in. I'm getting dead silence on that issue. I hope they realize that according to the state, if they don't come get it after a certain amount of time, I get to keep it. The sad thing is my husband works for this company. If this is how they treat employees, that doesn't say much. More
Everyone was very nice, explained everything to me, and did a graet job! Also cleaned to car, did an excellent job! did a graet job! Also cleaned to car, did an excellent job! More
They are polite and they serviced my car on schedule . They also offered to wash my car. They also offered to wash my car. More
Very courteous and takes time to explain the services needed or recommended, and gives detailed explanation of cost to perform the services. needed or recommended, and gives detailed explanation of cost to perform the services. More
They are friendly, efficient, and extremely helpful! I love this dealership. I will always bring my truck to them to be serviced! I love this dealership. I will always bring my truck to them to be serviced! More
Next service due date was not updated, the cabin filter cover was left on the front seat and I am getting a check system alert that they could not identify cover was left on the front seat and I am getting a check system alert that they could not identify More
Great experience. The service tech was very helpful and advise me of certain mainteness issues that needs to be addressed. The service tech was very helpful and advise me of certain mainteness issues that needs to be addressed. More
Very friendly. Get you in and out to get on with your day. Comfortable waiting area with complementary beverages. Get you in and out to get on with your day. Comfortable waiting area with complementary beverages. More
No long wait and was served right away and they did the service i asked for service i asked for More