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Serra Volkswagen
Birmingham, AL
1,364 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 02, 2025
I have never had a bad experience at Serra Nissan's
service department. They are always respectful, knowledgeable and I never feel like I'm being taken advantage of.
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by smjohnson210
Verified Customer
Verified Customer
Employees Worked With
June 30, 2025
The service department opened on time.
I had a 7AM appointment and they were finished about 9AM
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by DWSPINGRAM
Verified Customer
Verified Customer
Employees Worked With
June 25, 2025
I have always had a positive experience with Serra
Volkswagen’s service department. I really like that I can easily schedule my service online. I’m usually in and out pretty quick. Joe the service adv
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by jenn291981
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (69 Vehicles)
2025 Volkswagen Atlas Cross Sport
new
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
Photos & Amenities
- Customer Lounge Area
- Cable TV
- Free WiFi
- Free Coffee
- Vending Machines
- Television
- Authorized Accessories Store
- Home Delivery
- Virtual Appointments
