Serra Volkswagen
Birmingham, AL
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1,472 Reviews of Serra Volkswagen
I wish I could put lower than a one star. Maybe the worst dealership I’ve ever been to.. They overcharged and tried to sell me on things I didn’t need and things I did need were severely over Maybe the worst dealership I’ve ever been to.. They overcharged and tried to sell me on things I didn’t need and things I did need were severely overcharged. I took my car to Royal Volkswagen and they diagnosed the same and MORE but it was 1,200 dollars cheaper. This dealership is out to scam you. They may act like they care but they do not. If they can scam you they will. One part for Serra was 1k but at Royal it was 92 plus 300 for labor. So what is this other 700? Just after being in there I know they scam a lot of people and it saddens me they would do this to hardworking people. More
The experience was very fast and easy. That was my first time visiting Serra in Alabama. I would definitely visit again. That was my first time visiting Serra in Alabama. I would definitely visit again. More
i cannot remember the ladies name in the front but she was so sweet, i had my two kiddos with me and she was very nice the whole time and pointed us in the direction to the play room. she even offered to was so sweet, i had my two kiddos with me and she was very nice the whole time and pointed us in the direction to the play room. she even offered to get us a ride home but we stayed due to lack of having a ride back when the car was fixers for us not having an appointment we weren’t there very long, car is running good as new! for what was a stressful day turned out to be not so bad cause she helped take away some of the stress and im so glad they fixed the problem that same day! i definitely recommend this dealership, some of the nicest people i’ve dealt with. More
I came in for a quick oil change and had a great experience. The staff was friendly, professional, and got everything done fast without trying to upsell me on things I didn’t need. The waiting area experience. The staff was friendly, professional, and got everything done fast without trying to upsell me on things I didn’t need. The waiting area was clean and comfortable, and they kept me updated the whole time. I really appreciate how easy and smooth the whole process was. Definitely coming back for future services! More




