Serra Volkswagen - Service Center

Great Everyone at the service department was wonderful. They brought my car to my house and it was a wonderful service it was a extremely wonderful experien Everyone at the service department was wonderful. They brought my car to my house and it was a wonderful service it was a extremely wonderful experience More

Good customer service I given all stars because they are professional customer service is awesome. I will tell everyone to go to Serra Volkswagen they won't be disappointed I given all stars because they are professional customer service is awesome. I will tell everyone to go to Serra Volkswagen they won't be disappointed. More

Awesome Service I love getting my car serviced at Serra Volkswagen! The staff is very friendly! I will recommend all my friends and family to come here! I love getting my car serviced at Serra Volkswagen! The staff is very friendly! I will recommend all my friends and family to come here! More

Made sure we were comfortable water coffee etc always at beck and call. when service is needed you don't have to wait more than a day. they work with you, .exspecialy in the service dept. always at beck and call. when service is needed you don't have to wait more than a day. they work with you, .exspecialy in the service dept. More

Awful I had an 11:30 appt and left at 3. I watched other people come and go. Wasted my entire day when I had plans. I had an 11:30 appt and left at 3. I watched other people come and go. Wasted my entire day when I had plans. More

Airbag recall My experience with the service department was very quick and painless. Came in for the Takata airbag recall. Did it during my lunch break and was done My experience with the service department was very quick and painless. Came in for the Takata airbag recall. Did it during my lunch break and was done in less than 45 minutes from drop off to being back on the road. More

Repairs Dropped my car off for repairs pertaining to the particulate filter and a few other things that disabled my transportation for a short time. In two an Dropped my car off for repairs pertaining to the particulate filter and a few other things that disabled my transportation for a short time. In two and a half days my car was ready for pickup. Warning lights that were present before was made certain to not reappear after test driving the vehicle a few times by the servicer. To my delight, everything was covered under warranty. As I turned over the engine my Volkswagen sounded like it did when I initially bought it "strong". More

Very friendly and helpful Very friendly reasonable price and job completed same day. Would recommend and definitely coming back for future service. I was suprised because I alw Very friendly reasonable price and job completed same day. Would recommend and definitely coming back for future service. I was suprised because I always heard going to a dealership for service was expensive. More

Oil change While getting my oil changes they saw that I needed a new battery as well. I was satisfied with my service and will be back. While getting my oil changes they saw that I needed a new battery as well. I was satisfied with my service and will be back. More

Long but good experience I took my car to this service shop. It took a month but it was due to ordering parts and other issues. They worked awesome with me helped me and gave I took my car to this service shop. It took a month but it was due to ordering parts and other issues. They worked awesome with me helped me and gave me a loaner car. More