Serra Volkswagen - Service Center

Prompt service! We were early for our appointment yet we did not have to wait very long for the service to be completed. What a relief to be treated so nice. Very f We were early for our appointment yet we did not have to wait very long for the service to be completed. What a relief to be treated so nice. Very friendly. More

Customer first The customer service was nice, fast and professional. They made sure all my needs were met and went over and beyond to make sure that i was satisfied. The customer service was nice, fast and professional. They made sure all my needs were met and went over and beyond to make sure that i was satisfied. More

Service review The service provided was wonderful. Always pleasant and quick. I would recommend getting service here, although the price was a little steep the servi The service provided was wonderful. Always pleasant and quick. I would recommend getting service here, although the price was a little steep the service was great overall. More

Serra Volkswagen got my car in for service at closing Serra called me monday to pick up a loaner car to use. Very professional and courteous. My car was fixed correctly and in a timely manner. Serra called me monday to pick up a loaner car to use. Very professional and courteous. My car was fixed correctly and in a timely manner. More

Ten years down the drain... I really don’t have any good works for Raylinn calling minutes before she clocks out for the day. I call you at 10 am and you give me an update at the I really don’t have any good works for Raylinn calling minutes before she clocks out for the day. I call you at 10 am and you give me an update at the last minute. I was told to pick my car up but the check engine light was still on so now leave it but never offered a courtesy car. She was lying so she said the light was on when I came in for the oil change....it wasn’t. Scott was talking to me like I was stupid and wasn’t listening to reason. I’m glad I took my car where I should’ve taken it in the first place. My new oil changes will be seventeen dollars and the servixe is always good. And the light On the right side that I stated was new was working. It is not nice to try and beat people out of me. I knew the light worked but your techs didn’t have a clue but it was going to cost me more money. Good bye!!! More

Service My service at Serra Volkswagen is always great. They had to keep my car. They were able to get me in a loaner vehicle for the time that they had to ke My service at Serra Volkswagen is always great. They had to keep my car. They were able to get me in a loaner vehicle for the time that they had to keep my car. More

Always a great experience. I have only had one issue with them and they resolved it right then and there. I like them and their service.I would refer someone to them. I have only had one issue with them and they resolved it right then and there. I like them and their service.I would refer someone to them. More

service dept went in for oil change. advisor was very friendly. it did not take long for service. advisor went over some recommendations with me that was due to mi went in for oil change. advisor was very friendly. it did not take long for service. advisor went over some recommendations with me that was due to mileage. More

Good job Good service didn’t take long I will come back. I don’t like the survey. Something it best to make it short.long not good. Good service didn’t take long I will come back. I don’t like the survey. Something it best to make it short.long not good. More

Excellent Service I received prompt, professional and quality service. The repair was completed on time and they even provided a loaner vehicle at no charge while my ve I received prompt, professional and quality service. The repair was completed on time and they even provided a loaner vehicle at no charge while my vehicle was being serviced. What more could you ask for? More