Serra Volkswagen - Service Center

Made sure we were comfortable water coffee etc always at beck and call. when service is needed you don't have to wait more than a day. they work with you, .exspecialy in the service dept. always at beck and call. when service is needed you don't have to wait more than a day. they work with you, .exspecialy in the service dept. More

Awful I had an 11:30 appt and left at 3. I watched other people come and go. Wasted my entire day when I had plans. I had an 11:30 appt and left at 3. I watched other people come and go. Wasted my entire day when I had plans. More

Airbag recall My experience with the service department was very quick and painless. Came in for the Takata airbag recall. Did it during my lunch break and was done My experience with the service department was very quick and painless. Came in for the Takata airbag recall. Did it during my lunch break and was done in less than 45 minutes from drop off to being back on the road. More

Repairs Dropped my car off for repairs pertaining to the particulate filter and a few other things that disabled my transportation for a short time. In two an Dropped my car off for repairs pertaining to the particulate filter and a few other things that disabled my transportation for a short time. In two and a half days my car was ready for pickup. Warning lights that were present before was made certain to not reappear after test driving the vehicle a few times by the servicer. To my delight, everything was covered under warranty. As I turned over the engine my Volkswagen sounded like it did when I initially bought it "strong". More

Very friendly and helpful Very friendly reasonable price and job completed same day. Would recommend and definitely coming back for future service. I was suprised because I alw Very friendly reasonable price and job completed same day. Would recommend and definitely coming back for future service. I was suprised because I always heard going to a dealership for service was expensive. More

Oil change While getting my oil changes they saw that I needed a new battery as well. I was satisfied with my service and will be back. While getting my oil changes they saw that I needed a new battery as well. I was satisfied with my service and will be back. More

Long but good experience I took my car to this service shop. It took a month but it was due to ordering parts and other issues. They worked awesome with me helped me and gave I took my car to this service shop. It took a month but it was due to ordering parts and other issues. They worked awesome with me helped me and gave me a loaner car. More

Awesome set Service was fast and friendly. Did not charge to fix headlight. Check brake pads and have recommended new ones and gave price on the service. Service was fast and friendly. Did not charge to fix headlight. Check brake pads and have recommended new ones and gave price on the service. More

Prompt service! We were early for our appointment yet we did not have to wait very long for the service to be completed. What a relief to be treated so nice. Very f We were early for our appointment yet we did not have to wait very long for the service to be completed. What a relief to be treated so nice. Very friendly. More

Customer first The customer service was nice, fast and professional. They made sure all my needs were met and went over and beyond to make sure that i was satisfied. The customer service was nice, fast and professional. They made sure all my needs were met and went over and beyond to make sure that i was satisfied. More