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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,126 Reviews

1,126 Reviews of Serra Volkswagen - Service Center

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March 30, 2019

Time wise Great and efficient. Friendly staff, clean facilities, nice play area for children and snacks and tv for adults. Keep up the great work and thank you More

by stormi_boddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rita Owens
March 29, 2019

Very Nice people excellent customer services I had a great experience with the company. They had all the answers that I needed and I was very please with everything. Great people More

by charmainewilliams16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Johnson, Venson Lavender, Kyle Towner
March 28, 2019

Excellent! Excellent service! Very timely! I made my appointment online and was in and out in an hour. Everyone was very helpful. Thanks and I will recommend to More

by westersbaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
March 28, 2019

Courteous Convenient Fast and Friendly The team was especially great. They answered all my questions and made the transition from & to my vehicle As convenient they possibly could. I co More

by mconner2428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claire, Kori Green
March 27, 2019

Great Everyone at the service department was wonderful. They brought my car to my house and it was a wonderful service it was a extremely wonderful experien More

by kimrowlen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
March 27, 2019

Good customer service I given all stars because they are professional customer service is awesome. I will tell everyone to go to Serra Volkswagen they won't be disappointed More

by nikitahatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine, Kori Green, Jasmine Brown
March 22, 2019

Awesome Service I love getting my car serviced at Serra Volkswagen! The staff is very friendly! I will recommend all my friends and family to come here! More

by QB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Kori Green
March 19, 2019

Made sure we were comfortable water coffee etc always at beck and call. when service is needed you don't have to wait more than a day. they work with you, .exspecialy in the service dept. More

by lauraw2750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venson Lavender, Kyle Towner
March 18, 2019

Awful I had an 11:30 appt and left at 3. I watched other people come and go. Wasted my entire day when I had plans. More

by angelgubray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda , Jared Johnson
March 18, 2019

Airbag recall My experience with the service department was very quick and painless. Came in for the Takata airbag recall. Did it during my lunch break and was done More

by JmB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
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