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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,090 Reviews

1,090 Reviews of Serra Volkswagen - Service Center

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October 29, 2024

They where very helpful and they gave me a ride home while my car was serviced More

by toniod1989
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

I took my car in for a routine oil change, tire rotation and 20k miles multi'point inspection. Services were performed, I left and in about 4 miles , the tire pressure light came on. I returned to the deale More

by janicerenee
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
October 27, 2024

I waited a long time. I only got an oil change and spent almost $200 for only an oil change. I usually go to another VW dealership and spend that type of money on oil chan More

by ccaw2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
October 25, 2024

Great service! Friendly staff! Tire install was easy to schedule. Reasonable prices I will be back More

by cej95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Great and outstanding service wold recommend to anyone great staff and everyone was very notable More

by cedric.broadnax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Reasonable great service very clean and the price wasn’t bad at all thank you More

by carmenj0719
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Joe was an excellent service advisor. He explained the issues and concerns with my vehicle and ensured any barriers to dropping my car off and picking it up were elevated. I was treated w More

by angelmarie973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nance
October 23, 2024

Mr King did an excellent job explaining what was recommended for upkeep of our vehicle. He is very knowledgeable and professional. We will be back to complete more services! More

by MISSJANETHA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King
October 23, 2024

But honestly the service was good. Never have any problems. Honestly Service good no problems More

by ajhardy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Great staff they have always have done a great job. They always take their time to make sure you're car gets the service that it needs. More

by mrobledosep.112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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