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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,136 Reviews

1,136 Reviews of Serra Volkswagen - Service Center

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August 07, 2025

Nice staff at serra and they try to help fix issues that come up ,so overall they don't a good job More

by cllonghorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

the service was great and fast and the staff was very nice and courteous good customer service More

by lakeithadunham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Great people great customer service everything was just great I really proud that I got my vehicle from you guys More

by andrealthomas0545.at
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gingras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Serra Volkswagen fit me in to fix my car when there were no appointments available online. They are friendly and were able to repair my car in time for me to use it when I needed. More

by micheline.parkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

They handle stuff at a fast pace they very sweet I really appreciate everything they do More

by millershun24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

I had a great experience with the service department. From the moment I arrived, the staff was friendly, professional, and efficient. They took the time to clearly explain what was needed and kept me inf More

by uwn87.un
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Good service. Appreciate the quick service time and friendly staff. Thank you thank you thank you More

by burrowalicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

It was rapid , Joe and the girl next to him were great . Good good good More

by talal.senhaji
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and the receptionist
July 12, 2025

Was quickest oil change I’ve ever had. Was there about 45 minutes Way to go!! More

by MWLENTZ52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

The service manager and the other girl at the desk were fantastic. Very professional and the place was busy. Great customer service. More

by newwoman1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.