Serra Volkswagen - Service Center

Service was great and wonderful. I would recommend everyone I know to come here and have services done. I would recommend everyone I know to come here and have services done. More

Amanda is excellent in knowledge of what it takes to get the job done. Great customer service and friendly work environment. I have confidence in these folks to do a great job always. the job done. Great customer service and friendly work environment. I have confidence in these folks to do a great job always. More

Too long of a wait time. Could have been better. Felt like we were forgotten Could have been better. Felt like we were forgotten More

To clarify my issue is not with the service center but the used sales department. They sold me a used car without fixing a noticeable oil leak and when it was brought to their attention they refused to fi the used sales department. They sold me a used car without fixing a noticeable oil leak and when it was brought to their attention they refused to fix it. Despite having proof a inspection was done but nothing was fixed. More

The service was quick after I finally got hold of the part I needed, the shop was patient and answered all of my questions part I needed, the shop was patient and answered all of my questions More

The staff was very kind and very very informative they listen to my concerns and they were very helpful. listen to my concerns and they were very helpful. More

Always friendly staff and helpful team. Never have to wait long. Will definitely use them in the future! Never have to wait long. Will definitely use them in the future! More

They did awesome and fit us in the day of the service we needed and took care of us fast. They were a little busy and didn’t take our car for an hour but when they did the car was fixed. needed and took care of us fast. They were a little busy and didn’t take our car for an hour but when they did the car was fixed. More

They did great with follow up helped me not forget to get issue taken care of. issue taken care of. More

Took 5 trips to get my car fixed. They handled it correctly but it should never have happened in the first place. They caused more problems than what I went in to fix. They handled it correctly but it should never have happened in the first place. They caused more problems than what I went in to fix. More