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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,114 Reviews

1,114 Reviews of Serra Volkswagen - Service Center

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March 08, 2024

I made an appointment online, dropped it off that morning and was called with recommendations and when it was ready. More

by atoya77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

High prices options very slim as far as prices wasn’t as informative as they could’ve been once they submitted a diagnosis on my vehicle they over looked missing brake fluid cap something that could cause i More

by ALQUEENAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

My sunroof was leaking after a downpour, so I called Serra Volkswagen dealership to see if they offered this service. They did and told me to come in by 130ish. While I was scheduling the appointment, I More

by syabush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

They did the jothat they were supposed to do without any problems. I appreciate them not wasting my time. More

by drejnz2
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Everyone was nice and I got in and out so fast. So thankful for the service. More

by kmcmeans17
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

I know Joe heip and when out of his way I would always try to use you all thanks 😊 🙏 😘 ☺️ 😉 More

by CTAYLOR09876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All I know he was Joe and he worked in the service department working on cars
March 05, 2024

Service department is wonderful. Very professional and informative during the time my car was being serviced. More

by lpraytor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Did everything I asked for in a timely manner. Customer service was very friendly and did a excellent job. More

by nelsonmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

My car buying experience with Serra did not have a smooth beginning until I meet Angel Borja. From the start, he was upfront and straightforward. He allowed me ask my questions with no judgement and was on p More

by king45e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Great service and very helpful in explaining everything I needed to service my truck and keep it running smooth. More

by RTHOMPSN3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Fuller
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