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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,096 Reviews

1,096 Reviews of Serra Volkswagen - Service Center

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August 14, 2022

The woman at the desk was pleasant and helpful and the service seemed to be thorough and done in a timely manner. More

by mail4mrted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

I am always taken care of when I come to this dealership. I never have any complaints! More

by brittian.amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

Everyone was super helpful and kind. Would recommend to friends and family. Amanada explained what I could do in between oil changes as well. More

by ras451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

Amanda in the service department was awesome. She made appointment that worked with my schedule. She got car checked in and finished way before the promised completion time. More

by colemand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

My car was held for 2 days with no service. This is the 6th time my air has been out. More

by keundrapharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

The people are super nice but the dealership need to be clean but otherwise good! More

by britt.ridley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

Iyonna was courteous, thorough, and kind in getting my recall done, and quoting me on other services. The waiting room was clean and comfy, and the woman who cashed me out (free! 😃) was energetic, cute, More

by tedtowork69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iyonna
July 18, 2022

Serra Volkswagen 4. 5 (745) Volkswagen dealer in Center Point, AlabamaOpen 27+ OverviewServicePartsReviewsUsed CarsUpdatesPhotosAbout REVIEWS FROM THE WEB DealerRat More

by suzannahnmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Horrible experience for my first time. I set my appointment a week in advance for 3:30pm. I arrived on time and they told me that it would be at least an hour so I just dropped my car off More

by alayisa.nash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the workers name
July 16, 2022

I did not purchase anything from Serra Volkswagen. I purchased parts from Serra Nissan. The parts department is excellent service. More

by burtiiie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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