Serra Volkswagen - Service Center

My visit to the service center was very pleasant and professional. Iyonna was a great service advisor and kept me up to date on the status of my vehicle! professional. Iyonna was a great service advisor and kept me up to date on the status of my vehicle! More

Always doing good work for my family I appreciate the location Amanda is the best customer service lady that I ever met. location Amanda is the best customer service lady that I ever met. More

Great experience. Very courteous staff and explained my service in detail. I will always have my car serviced at Serra Volkswagen! Very courteous staff and explained my service in detail. I will always have my car serviced at Serra Volkswagen! More

It is always a breeze to get my service done here. The staff is always polite and the waiting area is comfy! The staff is always polite and the waiting area is comfy! More

I believe the car work that was done was done correct. The discussion of time it would take to complete the work should of been communicated better. I was left in the dark about the amount of time the mai The discussion of time it would take to complete the work should of been communicated better. I was left in the dark about the amount of time the maintenance would take. They didn’t not disclose the information, when I told them I was waiting in the waiting room. I had to ask for them to tell me it would take days. Also did not explain I would be days with out my car so I could not plan for transportation. More

EVERY BODY WAS VERY NICES AND EVERY THING WAS EXECELLET SERVICE AND I WAS VERY NICES SERVICE AND I WAS VERY NICES More

All the employees at the dealership were super friendly and very knowledgeable about the work I was needing done to my vehicle. and very knowledgeable about the work I was needing done to my vehicle. More

What a service should be. . Customer are important as well a ther time Great experience . Customer are important as well a ther time Great experience More

Volkswagen's service has failed from prior years, and the staff isn't pleasant. They are missing customer service and empathy that reverts to just doing a job versus something you are passionate about doing staff isn't pleasant. They are missing customer service and empathy that reverts to just doing a job versus something you are passionate about doing every day. More

The workers are very nice and always helpful. I use this Serra Volkswagen on the Parkway in Center Point, Alabama for all of my car needs. But we need better coupons. I use this Serra Volkswagen on the Parkway in Center Point, Alabama for all of my car needs. But we need better coupons. More