Serra Volkswagen - Service Center

Your staff is friendly and surprisingly efficient. I expected to have to wait for a coupole of hours and my problem was fixed in less than an hour. Your service facility was well designed for efficient expected to have to wait for a coupole of hours and my problem was fixed in less than an hour. Your service facility was well designed for efficient operation. I have been involved with many dealerships in my lifetime. None have come close to your friendliness and efficiency. More

Wasn’t too bad. Scheduled an appointment but wound up taking over 4 hours rather than the couple expected. The customer service was not great, not very polite and didn’t seem to help much taking over 4 hours rather than the couple expected. The customer service was not great, not very polite and didn’t seem to help much More

Everyone was very friendly and helpful with what was needed. Got out quickly in time for work. needed. Got out quickly in time for work. More

Everyone was very friendly and helpful with what was needed. Got out quickly in time for work. needed. Got out quickly in time for work. More

Courteous, knowledgeable staff. Recall work done at time of visit in addition to oil change and new wiper blades. Would recommend. One issue I have is the interior lights and under-carriage lights. Fus of visit in addition to oil change and new wiper blades. Would recommend. One issue I have is the interior lights and under-carriage lights. Fuse keeps blowing. After research online it appears to be an issue with Altima's. Hoping for a recall on this issue as well. Appears they know what's causing it so I shouldn't have to pay hundreds of dollars to fix it. I'll continue using a flashlight before I pay that kind of money on a known issue. More

This service center gets you in and out and always greet you with a smile! you with a smile! More

The staff was courteous, knowledgeable, and polite. They knew my name and made me feel like I mattered. knew my name and made me feel like I mattered. More

That were quick and efficient friendly and laughing great atmosphere nice service great cars clean area atmosphere nice service great cars clean area More

Very good customer relation very detail keep me inform of any problem with my vehicle any problem with my vehicle More

I love working with this dealership because i feel confident in what I’m seeing and buying confident in what I’m seeing and buying More