Serra Volkswagen - Service Center

The service was good. The Staff were friendly. Kind of slow on waiting. Got there early and still waited a bit. The Waiting area, needs some cosmetic work. Needs paint, wash the walls, etc. slow on waiting. Got there early and still waited a bit. The Waiting area, needs some cosmetic work. Needs paint, wash the walls, etc. More

I am very pleased with my experience at Serra Nissan. Their service department is always my first choice. The advisors are very helpful and professional. Their service department is always my first choice. The advisors are very helpful and professional. More

Friendly and helpful very knowledgeable went out of there way to help me. Kind and courteous and I felt at home. Thank you to Amanda. way to help me. Kind and courteous and I felt at home. Thank you to Amanda. More

Great service. Everyone was helpful and nice. Will use service and parts department in ty future. Parts were ordered and received in a timely manner. service and parts department in ty future. Parts were ordered and received in a timely manner. More

The staff has always been friendly and helpful. They are very knowledgeable about the vehicles. I never have an issue with scheduling service or getting an answer to a question. very knowledgeable about the vehicles. I never have an issue with scheduling service or getting an answer to a question. More

The online scheduling is very convenient and they completed the work quickly. Wish the website indicated that you can only get oil changes on Saturdays. completed the work quickly. Wish the website indicated that you can only get oil changes on Saturdays. More

I was kept well informed of the status of my vehicle. Also the recommended service needed for future references. Great service as always thank you. Also the recommended service needed for future references. Great service as always thank you. More

Here I thought taking my car to the dealership I purchased it from to have it serviced would be the best thing sad to say but it wasn't. I now have minor damage to the bottom of my car because of a purchased it from to have it serviced would be the best thing sad to say but it wasn't. I now have minor damage to the bottom of my car because of a careless technician, have been accused of doing it myself by Scott BEFORE he even saw the damages. I'm definitely not in the business of blaming someone else if I'm at fault and certainly would take accountability for anything I would've done I just wished I could say the same for the service department at Serra Nissan. Scott Fuller the way you treated my husband and I is despicable and you should be ashamed. More