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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,092 Reviews

1,092 Reviews of Serra Volkswagen - Service Center

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January 21, 2021

Korie she's always the true face of great customer service. Serra Volkswagen truly has the best set of people I've ever visited. Because of me not wanting to lose this team, I'll keep a Volkswagen. More

by GEORGEMCGUIRE1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Maxine, Kori Green, Angie Hester
January 20, 2021

They did a great job, in and out in no time at all. Price and work were great. Very comfortable waiting area as well! Thanks More

by KBROWN37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2021

Every thing is perfect good sales man good knowledge experience I love suggest me good car I am fully satisfied to purchase a car love thi s More

by bijender
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel , Mortimer Virves
January 08, 2021

Everyone is so very nice to me everytime I go here.. Don't ever have to wait very long.. If I had to choose where to go for my vehicle services it would still be this place.. they are to notch More

by doriturner44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2021

Thank you for taking the time to service my vehicle. Matt, Chris and Griff are very concerned and went above and beyond to make sure I got my vehicle maintained properly. More

by MARTHA.TURNER35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Chris and Griff
December 29, 2020

They are cool, however, I still haven’t gotten my referral fee. Plus, it is taking too long for vw credit to receive my information from the dealership. More

by bryannalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mortimer Virves
December 25, 2020

I took my vehicle in for an oil change during the busy Christmas season in the midst of a pandemic. The wait was pleasant and the facility adhered to safety guidelines. I was greeted with a smile; and I More

by AS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

My experience with the dealership was fantastic. I was very happy with the work done on my car. They contacted me with updates and when it was ready. More

by vanessawhite880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
December 21, 2020

The service is excellent and the people are extraordinary kind I really appreciate doing business with them and will recommend my family and friends. Thanks More

by sohara730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt service department
December 17, 2020

They were very help in helping me find out the problem and solve it in a timely manner. I appreciate they service. Excellent job everyone More

by cdale205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
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