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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,110 Reviews

1,110 Reviews of Serra Volkswagen - Service Center

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November 11, 2020

Very friendly staff. Always smiling & works well with customers. Wait time is usually not long at all. Would definitely recommend anyone to come purchase a car from them. ❤️ More

by b.ardis25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
November 07, 2020

From the very first person of contact to the last, I received exceptional customer service, and the attention to servicing my car was over and above my expectations! More

by Grace S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine Young , Ten (10) Stars!!
November 03, 2020

Serra Nissan is a great place to get a car from the best experience I ever had they are great thank you Serra nissan thanks More

by PETTYSHARRI17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Was there for a hour and half. Got out at a decent time. Early AM is the best time to go for any services. Thank you Nissan! More

by Bg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2020

I could not ask for a better service department. I did not have to wait much at all for my car to be serviced. Everyone was very professional in their job performance. More

by dwa56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

The young lady that was outside that ask you what you need done for today was nice and helpful. I liked her. She was alright. More

by etheridge15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t remember her name. She was a white lady and kind of medium high
October 09, 2020

I had a recall on my Volkswagen Tiguan and I didn't know I had to have a appointment but when I went they waited on me any way More

by BRENDA.SCROGGINS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Great service very nice employee. Always very helpful with my car service needs. Very con I et to have all my work done On my car More

by gspurrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

Service department is phenomenal. They have a great bunch of people back there. They take excellent care of their customers. The sales department has zero desire to sell a vehicle to someone who purchased More

by rameyakerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umair Rehman, Kori Green, Mortimer Virves
September 25, 2020

Great team and great workers. I love my car dealership and all of the people apart of it, thank you for such a great opportunity. More

by kimmiya14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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