Serra Volkswagen - Service Center

Great service. The team was timely and professional. They followed warranty and delivered exactly as they said they would. They completed my service ahead of schedule. followed warranty and delivered exactly as they said they would. They completed my service ahead of schedule. More

My questions were answered, and I had great service.....everything was explained, and they did great updating me on how the service on our vehicle was going. service.....everything was explained, and they did great updating me on how the service on our vehicle was going. More

Matt is always helpful when I bring my car . He lets me know what time it will be ready and calls me to let me know my ride is on the way . I love that you have the pick/ drop off option I work nights and know what time it will be ready and calls me to let me know my ride is on the way . I love that you have the pick/ drop off option I work nights and this helps a lot. More

good experience plesant service writer.pleasant service writer,plesant service writer, plesant service writer,plesant service writer plesant service writer plesant se plesant service writer.pleasant service writer,plesant service writer, plesant service writer,plesant service writer plesant service writer plesant service writer plesant service writer ple More

Recall The experience was great. Very friendly and efficient. I have nothing else more to say. I do not think you should have a minimum word count The experience was great. Very friendly and efficient. I have nothing else more to say. I do not think you should have a minimum word count More

Always great.. always so respectable to me when i go.. never have a long wait time.. everyone is always so nice to me thank you. never have a long wait time.. everyone is always so nice to me thank you. More

Check Engine Light My Passat TDI had a check engine light come on. We went to Serra, where they diagnosed it quickly and order a new part. They were efficient and friend My Passat TDI had a check engine light come on. We went to Serra, where they diagnosed it quickly and order a new part. They were efficient and friendly. More

Maintenance Derek is the technician that worked on my car on this day I took it in. He diagnosed immediately what was wrong with the car and took care of the issu Derek is the technician that worked on my car on this day I took it in. He diagnosed immediately what was wrong with the car and took care of the issue. The car is working great due to the fantastic job he did. More

The staff was friendly, the service was quick, and the facility was clean. What more could you ask for? This is the only place I will take my vehicle to. facility was clean. What more could you ask for? This is the only place I will take my vehicle to. More

No COVID preventive measures, all customers wearing face masks except the employees. Unbelievable. Car service was ok but I didn’t feel comfortable in the waiting area, no cleaning supplies, desinfectant or masks except the employees. Unbelievable. Car service was ok but I didn’t feel comfortable in the waiting area, no cleaning supplies, desinfectant or gel antibacterial. More