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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,101 Reviews

1,101 Reviews of Serra Volkswagen - Service Center

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April 02, 2020

The staff was very knowledgeable about my situation. The technician went out his way to show me what the issue was. Awesome group to work with. More

by Ejhubbard
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Kyle Towner
April 01, 2020

Great places, the service was pretty fast everything checked out fine. Made sure while waiting I was comfortable. I will be buying my second car from VW. More

by adams92jazmyn
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
April 01, 2020

Always a pleasure. It was a short visit. I did expect it to be a longer visit. It also didn’t cost me as much as I was expecting. More

by syndee
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
March 30, 2020

I really enjoyed my service. I walked in told them what was wrong and they had the problem done within 35mins. I would recommend anyone with a VW, to go to the one in Centerpoint More

by joelballard8
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Anthony Alston, Xavier Johnson, Jeremiah Perryman, Taylor Haggins, Timothy Bowman
March 28, 2020

Serra Volkswagen has always treated me right, meaning I can make a lady minute service appt and they will fit me in some kind of way! They are quick and easy and you don’t jace to sit there all day like I’ More

by bonitawallace33
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine , Kori Green, Anthony Alston, Xavier Johnson, Jeremiah Perryman
March 27, 2020

Great staff and services The staff at Volkswagen Serra provided an excellent service and worked diligently to resolve the problems my 2019 Jetta presented at the time. I am ve More

by pfisica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There is another guys (he wear glasses and work with Kori) but I do not remember his name... but he provided excellent services as well (5 stars to him), Kori Green
March 23, 2020

The staff in the service dept is amazing. They are super nice and tend to all of your needs. I highly recommend Serra Nissan Service. More

by ayoung06487
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

The staff are very friendly and professional. An I just love the atmosphere there. I will definitely be back for my next service, and my next vehicle. More

by lamosley79
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Anthony Alston
March 16, 2020

I have always been happy with yall work on my car.Yall have taken very good care of my car when i have brought it in for it to be serviced.Everyone here is very friendly and kind to me they make sure that More

by conc2012
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston, Stephanie Ayala, Angie Hester
March 15, 2020

The young lady that has first contact with the customer is knowledgeable and informative, the technicians are very well prepared for the task they encounter , proud to be a VW driver,keep the level of prof More

by Hallrichard242
Recommend Dealer
Yes
Employees Worked With
Angel Borja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ibarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Rutledge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umair Rehman, Anthony Alston, Xavier Johnson, Jeremiah Perryman, Taylor Haggins, Timothy Bowman
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