Serra Volkswagen - Service Center

Awesome dealership! I brought my car in for service all the way from tuscumbia which is 2 hours away because Huntsville was not very helpful. This place was amazing. They I brought my car in for service all the way from tuscumbia which is 2 hours away because Huntsville was not very helpful. This place was amazing. They had a little difficulty with replacing the part but it wasn't their fault at all! I love this place and will be back and would recommend it to everyone More

Check engine Scare My check engine light came on one morning as I got off work. I immediately called the service department at Serra Volkswagen. They worked me into thei My check engine light came on one morning as I got off work. I immediately called the service department at Serra Volkswagen. They worked me into their busy schedule, found the issue, ordered my parts, and have my vehicle fixed within a 24 hour period. The staff there are always polite and professional. If there is something I don't understand, they take the time to explain it in more detail so I can know what's going on. More

Excellent service I have been a customer of Serra Volkswagen for my vw service for the past couple of years. They have always been upto the point and answer my question I have been a customer of Serra Volkswagen for my vw service for the past couple of years. They have always been upto the point and answer my questions appropriately. Highly recommend it. More

Wonderful Service Great service and great people. Would buy hhere again and will continue service here. They have always been top notch when I come to get my car servi Great service and great people. Would buy hhere again and will continue service here. They have always been top notch when I come to get my car serviced. More

First visit. This was my first visit and they treated me very well. My car was in and out in a reasonable time. I will be back to this location. This was my first visit and they treated me very well. My car was in and out in a reasonable time. I will be back to this location. More

Friendly & Courteous The staff at Serra Volkswagen was friendly & courteous. They did everything they could to get parts ordered, installed, and get me on the road in a t The staff at Serra Volkswagen was friendly & courteous. They did everything they could to get parts ordered, installed, and get me on the road in a timely fashion. Kori & Josh were exceptional at listening to me, and guiding me through the process. Thank you! More

Great service and easy to work with! Reasonable Prices! Great service! Easy to work with reasonably priced! Gave great explanation of what the problem was and how to diagnosis it. Kept us updated through o Great service! Easy to work with reasonably priced! Gave great explanation of what the problem was and how to diagnosis it. Kept us updated through out service process. More

good service with a smile i had gone for a oil change and get my tire repaired even though the price to fix my tire was ridiculous the service was good i had gone for a oil change and get my tire repaired even though the price to fix my tire was ridiculous the service was good More

Wonderful and fast Everyone is very nice and really helpful! Very clean environment, the staff is very professional! I was in and out in a very timely matter! I loved my Everyone is very nice and really helpful! Very clean environment, the staff is very professional! I was in and out in a very timely matter! I loved my experience! More

Serra volkswagon Service manager was friendly I was unhappy because I felt some price goughing ex I was told my n80 evap valve is bad and its a 415.00 charge, it take Service manager was friendly I was unhappy because I felt some price goughing ex I was told my n80 evap valve is bad and its a 415.00 charge, it takes maybe 10 min to replace and the part is 20.00 online its shops like this why I regret buying a volkswagon , plus you charge me 145.00 just ti evaluate the problem, then charge me for re-installing the headlight housing simply because I didnt push it all the way in, I wont be back to serra volkswagon thats fir sure they take advantage of customers More