Back

Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,112 Reviews

1,112 Reviews of Serra Volkswagen - Service Center

Sort by
June 20, 2019

Positive experience Great dealership with excellent customer service. After my visit they called to see how things were going. I’ve never received this type of service an More

by montrice_hatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 20, 2019 -

Serra Volkswagen responded

Thank you so much for the kind words! We appreciate your business! Have an awesome day!

June 17, 2019

Speedy It was so easy to book my appt. Online. When I showed up for my appt, the receptionist got my information and pointed me to where I could wait. She wa More

by Courtney M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
Jun 17, 2019 -

Serra Volkswagen responded

Thank you so much for your business and kind words! We always appreciate it!

June 17, 2019

speedy service made my appointment online. my car was done in less than an hour. very fast and to the point. I would recommend if you are needing a fast service. More

by taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
June 15, 2019

Excellent Service My experience with Serra Nissan was excellent! I’m greeted immediately after I pull in. Everyone is friendly and prompt. Customer service skills are o More

by kianawatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson
Jun 17, 2019 -

Serra Volkswagen responded

Thank you so much for the kind words! We appreciate your business!

June 14, 2019

Car Maintenance I had Great Service! Car was finished earlier than expected. I was very pleased. I always have an awesome experience at Serra Nissan. Thank you! More

by fearfullymade2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 20, 2019 -

Serra Volkswagen responded

Thank you so much for your kind words, and for your business! We hope you have a wonderful day!

June 12, 2019

Great Service Every time I bring my car in I always have good service. Everyone is friendly . And the wait so far have not been too long. More

by jfletcher_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 20, 2019 -

Serra Volkswagen responded

Thank you for your kind words and your business! We appreciate you! Hope you have a wonderful day.

June 10, 2019

service 6/5 My service was speedy, efficient, and friendly! Thank you to everyone who helped me with my 20,000 mile milestone check up, I appreciated the quick se More

by acingargiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Serra Volkswagen responded

Thank you so much! We appreciate your kind words and your business! Hope you have a wonderful day!

June 10, 2019

Repairing Bad Wheel Sensor I really appreciate the attention to the customer they take at Serra Volkswagen. My Tiguan was was quickly repaired and everyone was friendly performi More

by mhleak87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine, Kori Green
Jun 20, 2019 -

Serra Volkswagen responded

Thank you so much for your business and kind words! We appreciate you! Hope you have a wonderful day!

June 03, 2019

I CAME IN BECAUSE MY CAR WOULDN"T CRANK AND I WOULD RECOMMEND SERRA VOLKSWAGEN TO ANYONE NEEDED SERVICE FOR THERE VEHICLE NEEDS THEY GET YOU IN AND OUT VERY FAST AND THEY REALLY TRY AND MEET More

by eushandraharrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VINCENT PARKER
May 31, 2019

Great service at Serra. Decent waiting area, courteous employees, and convenient location. I don't have any extra words but this survey requires that I put in more More

by MATTNVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
Jun 21, 2019 -

Serra Volkswagen responded

Thank you for your kind words! We appreciate you and your business! Hope you have a wonderful day!

...
97
...