Serra Volkswagen - Service Center

Great service I brought my VW in for shifting problems and to have 2 different recalls dealt with. Service was fast, work was done on time and done the same day. Th I brought my VW in for shifting problems and to have 2 different recalls dealt with. Service was fast, work was done on time and done the same day. The other dealer in town does not pick up their phone, takes several days wait for just the diagnostic, and doesn’t stay on schedule. Serra was fantastic to deal with, professional, and moves all of their service at a great pace. A+! More

Wonderful staff Everyone is always so nice and helpful, it meant a lot to me they called me before doing expensive work to make sure I wanted to spend that much. I wi Everyone is always so nice and helpful, it meant a lot to me they called me before doing expensive work to make sure I wanted to spend that much. I will always be a return customer. More

Great service Excellent Customer service and I'd refer Serra to everyone I know . They treat you like family and the service is fast . Miss Bernice or Maxine was t Excellent Customer service and I'd refer Serra to everyone I know . They treat you like family and the service is fast . Miss Bernice or Maxine was truly concerned about visit and I will only go to Serra More

prompt professional on time with oil and filter changes, great staff, professional . Oil change is reasonable with discounts offered. Maxine is great, lady that calls to on time with oil and filter changes, great staff, professional . Oil change is reasonable with discounts offered. Maxine is great, lady that calls to offer discounts and updates by phone. Better keep her , More

Awesome people Great service good people in love serra Nissan .the atmosphere is wonderful the staff is great. What else can i say. I'll be coming back again Great service good people in love serra Nissan .the atmosphere is wonderful the staff is great. What else can i say. I'll be coming back again More

Made a bad situation much better Always disappointing when a brand new car has an issue, but I don’t regret my choice to take the vehicle to Serra. Kori was pleasant and knowledgeabl Always disappointing when a brand new car has an issue, but I don’t regret my choice to take the vehicle to Serra. Kori was pleasant and knowledgeable and handled everything quickly and to my satisfaction. I really appreciated her ability to take ownership of the issues and find a quick and satisfactory solution. While my car was being serviced I received regular and informative updates from her. More

very quick and helpful crew close to home and very friendly crew thanks for the good job done to my car see yall soon for my next visit crew close to home and very friendly crew thanks for the good job done to my car see yall soon for my next visit More

OIL CHANGE I WAS PLEASED WITH THE CUSTOEMR SERVICE, JUST DID NOT CARE FOR THE AMOUNT OF SERVICE OIL LEAK $500 PLUS AND THE BRAKES EACH TIME BEFORE I INQ ABT MY B I WAS PLEASED WITH THE CUSTOEMR SERVICE, JUST DID NOT CARE FOR THE AMOUNT OF SERVICE OIL LEAK $500 PLUS AND THE BRAKES EACH TIME BEFORE I INQ ABT MY BRAKES I WAS TOLD THEY WHERE FINE AND THAT SQUEAKING IS NORMAL WITH PASSAT BRAKES NOW I GET HIT WITH A LARGE BILL OF A $1000 PLUS THAT IS NOT FAIR More

EXCELLENT Team members were very helpful. The lady at the desk was friendly and professional!! I love taking my car here to get it serviced. They always have de Team members were very helpful. The lady at the desk was friendly and professional!! I love taking my car here to get it serviced. They always have decent prices and work very sufficient! Shouts out to the crew!! More

Oil Change Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. More