Serramonte Subaru

Shame on them! Don't honor VIP Program Subaru Serramonte puts a black eye on the Subaru Brand for me. I'm a VIP Program customer and loyal owner, looking to buy our 2nd Subaru. They had the Subaru Serramonte puts a black eye on the Subaru Brand for me. I'm a VIP Program customer and loyal owner, looking to buy our 2nd Subaru. They had the exact car I wanted on their lot, available and not pre-sold, but they refused to sell it to me because they didn't want to sell the car at the VIP Program discount price. That's just being greedy! Definitely wasn't a customer minded experience. They even admitted the reason for not honoring the program was because they could make more money from someone willing to pay MSRP. Shame on them! They definitely did a disservice to the Subaru brand. I will notify Subaru Corporate about their unfair treatment and not adhering to the terms of a national discount program. If I could, I'd give a zero star review. More

Lied. They wouldn't provide what was promised and then wouldn't correct mistakes. Keep away! I wouldn't send an enemy to this dealer. I have nothing good to They wouldn't provide what was promised and then wouldn't correct mistakes. Keep away! I wouldn't send an enemy to this dealer. I have nothing good to say about them. Just stay away. More