Seth Wadley Auto Group

0 Stars!!!!! I wish I could meet Seth Wadley just so I could slap him upside his head. The finance department are the biggest snakes I have ever dealt with! Once you make the deal you can kiss all that ho could slap him upside his head. The finance department are the biggest snakes I have ever dealt with! Once you make the deal you can kiss all that hospitality goodbye. Seth Wadley family of dealerships has expanded SO rapidly that it’s highly suspicious. They didn’t get this large by making “fair deals”. They have grown so quick by scamming innocent and unsuspecting people who take them at their word. Oh and their “Free Oil Changes and Engines For Life!” is a LIE too! They charged my fiancé full price for every oil change service she has ever had. She did not know any better and forgot about their famous motto. They straight-up took advantage of her and had a smile on their face as they do it. So if you are reading this, take my advice and save yourself a ton of frustration and anger. Be smart and get a loan from your bankDo not finance through their department!!!! These kinds of dealers should get what they deserve and just go out of business. More

This has been the absolute worst buying experience we have ever had. Even a year later, we are still suffering because we have been lied to from the day we walked into their dealership. We bought a dodge have ever had. Even a year later, we are still suffering because we have been lied to from the day we walked into their dealership. We bought a dodge journey over a year ago. When we bought the car, we were told we needed to finance a much higher payment than what we were originally offered and would need to refinance in 3 months. We were told if we were not able to refinance after the 3 months, to call them and they would help us. So we agreed. We have been calling for over a year now trying to get them to help us refinance because we have not been able to anywhere because of how upside down we are on the car. Our finance person Kas, knew this when we signed papers. We finally put in a new credit application with them this past Friday because we were told they still could not refinance our car but they could trade it. We put the application in on Friday, I called and let Tyler the finance manager know we had put the application in as he instructed us to do. He told me he would call us right back after he looked at it. I waited all day and never got a call, so I called that next morning and he sent a message saying he was in a meeting and would call later. At 5 that evening, I called the dealership back because we still hadn't heard anything. I was told he already left and to to call back Monday. I called Monday. I had to call the front several times and ask them to just let me know when Tyler was available.. They finally sent me to his office and he told me yet again, he would call back after he looked at our numbers. I never got a call back that day either. I called the next day on Tuesday and was told he is not there today so I asked if anyone else could help us since he seemed too busy.. I was told no because he is over finance and if he is working on it, no one else could right now, that I would need to call back the next day. I called Wednesday morning and got Tylers voice-mail which was full so I sent a message saying I called and was wanting to know what was going on since we still hadn't heard anything. I never got a response that day either, so I called back that night at 6pm. We talked to a new finance person and was told that he would look at our numbers and get back to me if not tonight, first thing Thursday morning. We still have not heard anything by Friday vening at 6pm, so I called back and talked to another new person who was rude and just kept saying well you will have to call Tyler in the morning. I told him I did not want to continue trying to get ahold of Tyler because I have been waiting a week on him to get back with me and that I would like to speak to someone above him since no one else could help us. I was told that there is no one and he would have Tyler call me in the morning. After feeling like I was getting no where with this person, I just said okay and am finally writing this review after a whole YEAR of terrible customer service and being completely screwed over by this company.. We will never recommend Seth Wadley to anyone else again after this experience and definitely do not feel comfortable trading in our car with them at this point. That is not the only issues but just the biggest ones. They do not honor their website price listed either. More

I was told that I had to buy there warranty in order to get my loan and could cancel after purchase. Which was a complete lie. They dodged my phone calls for months then had me come in and sign a cancelat get my loan and could cancel after purchase. Which was a complete lie. They dodged my phone calls for months then had me come in and sign a cancelation they knew was worthless but told me takes 90 days when knew they were lieing. Then would not return calls for months . They also sent my registration paperwork late by several months which cost me a 60 ticket and 260 fine for late fees. They are worst car dealership I have ever used. More

We found a van we wanted, but it was in Ada instead of Paul's Valley. After assuring us we were approved for that van and we could come back on Monday to sign the paperwork with no money down, as they wo Paul's Valley. After assuring us we were approved for that van and we could come back on Monday to sign the paperwork with no money down, as they would go pick it up and bring it to Paul's Valley over the weekend. Monday, our salesman was out sick. They didn't get our van picked up. Tuesday, we find out that we had to wait for our insurance company to total our car first, which the salesman claims he didn't know. Thursday, we have that paperwork from our insurance company, and Friday afternoon, we find out that they "sold" the van we wanted Thursday night, but they had a great van as a replacement that they were sure we would love. So we look at the van. We're okay with it. But then, they come in with the paperwork to sign. We now have a huge down payment required that they will give us thirty days to come up with, plus tags, plus an outrageous monthly payment. We got up and left. Don't waste your time with Seth Wadley Auto Connection or Seth Wadley Auto Group. You can find plenty of other reputable dealerships for a great vehicle. If I could give them a zero out of five, I would. Never, ever again. More

Horrible horrible dealership!! First, we drove two hours to look at a truck mind you we have an appointment and we get there and a someone shows up 5 minutes before we do(the salesman knew we were close) an to look at a truck mind you we have an appointment and we get there and a someone shows up 5 minutes before we do(the salesman knew we were close) and he says he buying the truck so we leave and go home. Two days later the salesman calls and says the truck isn’t sold so we drive down again and buy the truck. A week later the f&i manager calls and says we need to come down and sign more papers. We get to the dealership and they say the payments are increasing. We talk and negotiate for about an hour and they come back and say everything is back to the way it was and we sign more papers. Two weeks go by and they call again saying the bank will not approve. Like what?? Also, Salesmen will say anything to make a sell! More

Hard Working People Overall we both had a great buying experience. Hank was very helpful. We had an issue with some paperwork but it was the bank that had a problem and i Overall we both had a great buying experience. Hank was very helpful. We had an issue with some paperwork but it was the bank that had a problem and it was resolved after talking with the sales person and the manager. Definitely will buy again! More

No wonder car dealerships get bad reputation Called to check on a car. Spoke with general manager. He said the car was there. Drove 45 minutes to find out that the car had been in Oklahoma City f Called to check on a car. Spoke with general manager. He said the car was there. Drove 45 minutes to find out that the car had been in Oklahoma City for 3 weeks. Either they need a new general manager or he just down right lied. Don't do business with liars. More

Cheated us.. Never buy from them again! We are 15+ years loyal customers of SW...bought our 6th Dodge in Feb. 2019. will NEVER buy from them again. Cheated us out of $. A know issue we were We are 15+ years loyal customers of SW...bought our 6th Dodge in Feb. 2019. will NEVER buy from them again. Cheated us out of $. A know issue we were never told about "cylinder head". Took it to my personal mechanic twice to have spark plugs changed and coil replaced. Found out by doing this that their is a know issue with the cylinder head which was giving us problems. Never have we ever gotten any recalls on this Durango. Was instructed to call Dodge/Chrysler Headquarters and ask for a Good Will Warranty because the warranty ended at 150,000 miles... we have 155,000 miles. This issue has been going on since November 2018, well below the 150,000 miles. I called and was instructed to take car to Seth Wadley to have a diagnosis done (bill $300) and they would see what they could do for us. We were lead to believe that they would help with this issue. Chysler/Dodge/Jeep Headquarters opened a claim. We took it to SW and 4 days later, were told that claim was denied. We were out $300 for nothing! I called headquarters again and expressed my concern.. a new claim was opened and 2 days later that claim was denied. Asked why? Was told that because I took my car to other mechanics to have spark plugs changed and coil replaced, they weren't done by an authorized dealership so the denied my claim. That is a bunch of BS....We are out $300 for nothing. We have a hard time getting our SW vehicles in to have our "free oil changes" done, so I have been paying to have it done other places. Talked with Randy (Service Manager) and he was not helpful at all.. There is no communication between him and the service staff. Jennifer was telling me one thing and he was telling me another. Along with headquarters telling me and leading us to believe that they would help us. I feel like SW should have fought for us better than they did, waived the $300 that we paid and took care of loyal customers as we are. We bought a Dodge Ram in February 2019 and regret every bit of it....We feel that we were wronged and that we should have this paid for and repaired. We will never buy another vehicle from SW....and we currently own 4 from them... I guess Hudiburg will get out business again... They always stand behind their word. More