Sewell BMW MINI of Plano
Plano, TX
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Everyone at Classic BMW has beeenn attentive, responsive, and curtious. I have purchased two BMWs there and have been happy with sales and service. Pat, John Kobell, and the salesteam have helped me many t and curtious. I have purchased two BMWs there and have been happy with sales and service. Pat, John Kobell, and the salesteam have helped me many times and I have never been disappointed. I will purchase and service my BMWs at Classic. More
It's rare to look forward to bringing your car in for service, It's even more rare to be treated like an absolute king when you do. That's what it's like when I take my car in to Classic. I find mysel service, It's even more rare to be treated like an absolute king when you do. That's what it's like when I take my car in to Classic. I find myself looking for reasons to bring it in because I'm treated so well there. I get clear explanations of what's needed, get a great loan car if required and get my car back when promised, freshly washed and vacuumed. The work is always done right and all I have to do is find another reason to go back! More
We have been customers at Classic BMW for about 4 years now, and they are the absolute best in meeting customer needs. Although we did not buy our BMW there, we have always received prompt service and hig now, and they are the absolute best in meeting customer needs. Although we did not buy our BMW there, we have always received prompt service and high quality work. The employees are friendly and always available. It is easy to schedule appointments and their loaner car fleet is fantastic - it really makes a difference! We will be long-time customers! More
Classic BMW brings new meaning to the term Full Service. When my car needs to go in for service, it brings me great peace of mind knowing that every aspect of the car is reviewed. The level of communication When my car needs to go in for service, it brings me great peace of mind knowing that every aspect of the car is reviewed. The level of communication could not be better, as I am apprised of current needs as well as things to watch for in the future. I know with 100% certainty that the professionals at Classic BMW are committed to excellence, and I rely on their knowledge and expertise. I would not entrust my car's care anywhere else! More
I've been using Classic for the about 10 years for all my family vehicles and have found them to be very honest and professional about their business. Every time I go to the dealership I'm treated like a sta family vehicles and have found them to be very honest and professional about their business. Every time I go to the dealership I'm treated like a star and made to feel that my business is important to them. In addition, the work is done on time and very rarely will i ever have to bring the car bake because the work wasn't done correctly. All in all if you are interested in a BMW i would highly recommend using Classic for both a sales and service perspective. More
Classic BMW sets the bar for customer service and quality of product. Under the leadership of John Kobell the service department at CLassic really cares about their customers and delivers the service to bac of product. Under the leadership of John Kobell the service department at CLassic really cares about their customers and delivers the service to back it up. I have worked with John Berry and Pat Arnold for years on various cars that I have owned and currently am very happy witht the service I receive on my 7 series. These guys at Classic are "First Class" and are the reason that I will keep buying BMW's. Troy Danko Dallas Texas More
I really hated the way they treated me on what should have been warranty work - but they found something else to blame the problem on instead. From now on, I'm going to find a good independent to work on have been warranty work - but they found something else to blame the problem on instead. From now on, I'm going to find a good independent to work on my car. Why pay so much money and still not be satisfied? More
This is our second car from Classic BMW, both from Kelly, who also helped two other friends get their very first BMWs. Excellent customer service, would go back and recommend to anyone anytime. Kelly made su who also helped two other friends get their very first BMWs. Excellent customer service, would go back and recommend to anyone anytime. Kelly made sure that we not only got a great deal, but checked with us back after the sale which is not quit common in this industry. More
My wife and I stopped by the dealership just to see the prices on the used 330i's. We met Kelly Bills (salesman) and the rest was history (purchased and drove off the lot with a 2006 330i). One of the ama prices on the used 330i's. We met Kelly Bills (salesman) and the rest was history (purchased and drove off the lot with a 2006 330i). One of the amazing things about Kelly is his follow-up and the way he continues to check to see if we are satisfied with the car. Many salesmen make the sale and that is the last you hear from them. More
Kelly makes your experience at Classic BMW feel like you are relaxing in the home of your closest friends. From the first greeting as we walked through the front door to the last handshake as we left, we w are relaxing in the home of your closest friends. From the first greeting as we walked through the front door to the last handshake as we left, we were made to feel like we were the most important customers that he had. He was willing to do anything possible to make sure that we left there with a vehicle that we felt good about and at a price that we were happy with. He is definitely what customer service is supposed to be about!!!!! More




