
Sewell Ford Lincoln
Odessa, TX
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Brandon & Kara went way above and beyond what good customer service should be. They made us feel very welcomed and taken care of. We would definitely recommend them for purchasing a car. Our daught customer service should be. They made us feel very welcomed and taken care of. We would definitely recommend them for purchasing a car. Our daughter has purchased two cars from them and I'm sure when it comes time for us to look for vehicles for our teenagers, we'll be looking for them again. Thank you so much!!! More
Johnny Brown is such a joy to work with when purchasing a vehicle. He seems to make the buying experience less stressful than any other car sales man I have dealt with in the past. We have made several new c vehicle. He seems to make the buying experience less stressful than any other car sales man I have dealt with in the past. We have made several new car purchases with Johnny and will continue to do so. He is the type of guy you could be life long friends with. I would highly recommend the Sewell dealer ship and Johnny to any of my family and friends. More
My experience was excellent. Brandon did a great job in helping with me on my decision and answering all my questions. I never felt I was being pressured into something I did not want. helping with me on my decision and answering all my questions. I never felt I was being pressured into something I did not want. More
Looked at 4 dr sedans with Joey. He happily showed me several models and was courteous ans helpful. As I was leaving and intending to return the next day with the family, Robby asked if I was treated we several models and was courteous ans helpful. As I was leaving and intending to return the next day with the family, Robby asked if I was treated well and asked a couple more questions which led him to show me another model. I indicated I was interested in Certified Preowned and he showed me a Lincoln MKS and asked Joey to drive with me. I was not ready to decide as I had not researched Lincolns at all. They indicated that wasn't a problem and I should drive it overnight and research it then decide. It was a great value so we decided to buy the Lincoln. At finance we had a returning employee who was learning new systems. Christal was helpful in showing the new systems. Overall, it was obvious the entire team worked with high morals and principle. More
We had previously purchased a VW Jetta Sportwagon from Jaime in March of last year, so I was familiar with Volkwagen and Jaime. Both times we had a great, smooth experience. I love my new Tiguan. Jaime in March of last year, so I was familiar with Volkwagen and Jaime. Both times we had a great, smooth experience. I love my new Tiguan. More
Great people to do business with. I wanted to purchase a vehicle for our office staff and had several models in mind including Toyota Rav4 and Mazda CRX in addition to the Ford Escape. I told each of them I vehicle for our office staff and had several models in mind including Toyota Rav4 and Mazda CRX in addition to the Ford Escape. I told each of them I had limited time and wanted their best price on a cash sale without the usual back and forth dickering and attempts to up-sell me. Terez Lyons was the only salesman that listened and took me seriously and worked out his best price. From start to finish everyone at Sewell Ford were a pleasure to deal with and we will definitely do business with them again. More
From the moment we drove onto the lot to look at vehicles our experience was pleasant. Terez Lyons is an exceptional salesman and person. We met him the first day we decided to look at your vehicles. He was our experience was pleasant. Terez Lyons is an exceptional salesman and person. We met him the first day we decided to look at your vehicles. He was able to answer every question we had about the vehicle we were interested in purchasing. Ramiro Ruiz was also very pleasant to work with on the final paper work. I would recommend this dealership to anyone. More
A friend of mine told me to go to sewell, he said you were very kind and professional. i was not disapointed, i had a very good experience from sales to financing thank you so much Mitchel Hall were very kind and professional. i was not disapointed, i had a very good experience from sales to financing thank you so much Mitchel Hall More
Our experience with Sewell Ford dealership was worth the trip from Arizona to Texas. Aaron Cox helped us every step of the way, he really had that 'customer satisfaction' aspect of the job perfected. Aaro trip from Arizona to Texas. Aaron Cox helped us every step of the way, he really had that 'customer satisfaction' aspect of the job perfected. Aaron was very pleasant, not high pressure, extremely informative, and helpful not only before the sale and during the sale, but also after the sale. Thank you Aaron for making our trip, and buying experience a pleasant experience. More
My wife needed a new car and was set on a particular model that is not sold locally. I convinced her to at least look around to have better perspective on her choice to replace her vehicle. We were gre model that is not sold locally. I convinced her to at least look around to have better perspective on her choice to replace her vehicle. We were greeted by Jerry and shown the car I asked about immediately. We took a test drive and ended up in a parking lot off site where Jerry demonstrated the features of the vehicle and helped convince my wife to drive it a short distance. She was very nervous about driving since her wreck the previous week. With Jerry's calm encouragement she settled down considerably. We returned to the dealership and continued our discussion on the merits of buying local versus having to travel 3 to 6 hours for service, overall cost of ownership and knowing the people you are going to trust your car to for needed service and repairs. To my surprise, my wife decided to negotiate a deal here and now, and we ended up with her new Lincoln. I do not think that many other Consultants could have given her the peace of mind and professionalism that Jerry Gattis offered her that day. I am completely satisfied with the decision to stop by to "look" at Sewell Lincoln and am thankful to have Jerry as our Consultant. More