
Sewell Ford Lincoln
Odessa, TX

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My wife and I just bought a 2006 Lincoin Navigator from your pre-owned lot on 8th street. I would like to tell you myself that It was the best experiance I have ever had. I would like to point out some peo your pre-owned lot on 8th street. I would like to tell you myself that It was the best experiance I have ever had. I would like to point out some people that really changed the way I think about car dealers and dealerships. First we have David Baldwin over at the buy-here pay-here lot over on West County Road, He sold me a trailblazer a while back and it was great. My wife and I have went back to him many times to find another SUV but never seem to take the leap and no matter how many times we come and go he always treated us like we were welcome. Second is Bobby Biggs, Without him doing everthing he could there is no way my wife and I would be enjoying the Navigator right now. Also Chris Garrett I feel he went above and beond to get us in our new SUV, When the banks said no this guy went another step up the ladder and got the job done. Last but not least is Robbie Richards. I have to say this guy made us feel like we have never felt before buying a car. Every time my wife and I have ever bought a car we have always felt like we got the shaft when we sign the paperwork and drive off. It has been almost 2 weeks ago and we both still feel as we have made the best choice a person could make when buying a car and its all because of Robbie. He has walked us threw the entire experiance from start to finish and has keep his word 100% about what he said he would do for us. I cant tell you enough how Robbie has changed our lives. My wife and I have bad credit and have always been treated like a bad credit score but with your company they treated us like people. More
Both Ron and Chris went above and beyond to get this deal done.They stayed after Ford credit when they said I had something on my credit and we new it was not there Chris kept talking to them and going up th done.They stayed after Ford credit when they said I had something on my credit and we new it was not there Chris kept talking to them and going up the ladder and he finally got the situation resolved and we got the vehicle we wanted More
Both Ron and Chris went above and beyond to get this deal done.They stayed after Ford credit when they said I had something on my credit and we new it was not there Chris kept talking to them and going up th done.They stayed after Ford credit when they said I had something on my credit and we new it was not there Chris kept talking to them and going up the ladder and he finally got the situation resolved and we got the vehicle we wanted More
This was the best experiance I have ever had buying a car! I have bought from other places like all american and mazda and nothing compares to the coustumer service we had recieved from ford! I really li car! I have bought from other places like all american and mazda and nothing compares to the coustumer service we had recieved from ford! I really liked working with Aaron Galindo, he was not pushy like most car salesman at other lots just trying to get you in and run some numbers! He took care of everything for us like making sure we had two keys and a full tank of gas! That was my first time out of four cars I have bought that I had recieved that! It doesnt sound like much but the little things do count! And Aurthur Montoya was also great as well! He really explained everything to us well and gave us great costumer service! To sum it up, I will never buy anywhere else again, Ford is a great company and really does have the best costumer service! More
I am very satisfied with the customer service that these gentlemen provided. It shows enormous training and happiness that Colin Sewell ensures with his employees and business. I will always shop with Sew gentlemen provided. It shows enormous training and happiness that Colin Sewell ensures with his employees and business. I will always shop with Sewell Ford before going anywhere else. More
Everyone was nice and Brandon Utley couldn't have been better. So far I couldn't be more pleased with my 2009 Focus SEL. It is loaded and I would even put up against my folks Cadallac. Not only it is much better. So far I couldn't be more pleased with my 2009 Focus SEL. It is loaded and I would even put up against my folks Cadallac. Not only it is much easier to get around in it gets much better gas milage. More
The reason I said ok to one question was not because of Mr. utley we have bought 5 cars in less than 1 year from Sewell because of him he's great. He goes way beyond to get what we want. The truck manager Mr. utley we have bought 5 cars in less than 1 year from Sewell because of him he's great. He goes way beyond to get what we want. The truck manager is who I was not happy with and to work to hard with him. He looked like he could care less about our deal. Then it finally worked. I will come back and give my business to Mr. Utley but work with another person car or truck manager next time Jeff is more invoked in himself than the customer. More
we find a truck we wanted on the internet, the dealer had great pictures and all the info I needed to make a decision. Talked with Omar over the phone, he answered all my questions. I wanted to buy a used great pictures and all the info I needed to make a decision. Talked with Omar over the phone, he answered all my questions. I wanted to buy a used vehicle from a dealer and this dealer was highly rated. I drove 4 1/2 hours to buy a truck. The dealer was easy to work with and I was impressed with the service. More
We have returned to Robbie Richards at Sewell Ford for several cars -- simply because we prefer dealing with Robbie. He is an exceptional person, and we trust him to treat us well. If he went elsewhere, s several cars -- simply because we prefer dealing with Robbie. He is an exceptional person, and we trust him to treat us well. If he went elsewhere, so would we. That simple. Sincerely, Pam Stoltz More
Jerry was very helpful, attentive and patient while we were trying to decide what vehicle we were going to purchase. He did not pressure us to make a decision, just gave us the facts and let us make up o were trying to decide what vehicle we were going to purchase. He did not pressure us to make a decision, just gave us the facts and let us make up our own minds. Sewell Ford is about three hours from where we live, but Jerry's willingness to deliver the vehicle and get us a good deal made up for the distance. More