Sewell Ford Lincoln
Odessa, TX
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When we arrived at Sewell Ford Ron Newby greeted us with a smile. He treated us more like a friend than just a customer. Ron was not pushy and did not try to sell us something that we did not want. He was v a smile. He treated us more like a friend than just a customer. Ron was not pushy and did not try to sell us something that we did not want. He was very attentive to our needs and answered all of our questions. Sewell is very lucky to have him as one of their sales representatives. I would highly recommend him to anyone. Shane Dixon was extremely helpful and courtious in assisting us with our financial needs. He answered all of our questions and made us feel comfortable with our purchases. Sewell is lucky to have him for a financial representative. More
Vance is a very conscientious, customer service oriented salesman. He goes beyond the call of duty to assist our company with our new car and truck requirements. I have enjoyed doing business with Mr. Lane salesman. He goes beyond the call of duty to assist our company with our new car and truck requirements. I have enjoyed doing business with Mr. Lane and the Sewell Family of Automobiles for over 15 years. More
We found our town car on the Sewell Ford website. We drove over to see them on a Tuesday, and were driving home in our car by Thursday. Omar and Aaron were our salesmen. They were very friendly an drove over to see them on a Tuesday, and were driving home in our car by Thursday. Omar and Aaron were our salesmen. They were very friendly and helpful, answered our multitude of phone calls, and showed us all the bells and whistles on our car. They explained how to set the seats to each of our satisfaction so we can now just push a button and have the settings each of us prefer. Shane was the man in financing. He made filling out the paperwork as painless as possible. Our financing was through our out of state credit union. Shane worked with them as well as us and helped everything go through so smoothly! He offered us Ford's extended warranty and made sure we understood what it could do for us. Steven was the man in the service department who replaced our radio. He was so nice, and worked with us to get a good after market radio. Terry was the man in the accessories department that talked with us about window tinting and an after market dvd player. He explained about the diffent tints we could choose from, and how long it would take to install. This was the best car buying experience that we have ever had. We look forward to doing business with them in the future when the need arises. More
My experience at Sewell Ford Lincoln Mercury in working with Brandon Utley was superb. Brandon was the first car salesman that I have ever met that I felt I could actually trust and depend on. He was helpf with Brandon Utley was superb. Brandon was the first car salesman that I have ever met that I felt I could actually trust and depend on. He was helpful, kind, and honest with my wife and I and it made the experience of buying a car fun and easy. I just pray that both Sewell and Brandon are still around when we go to buy our next car because buying anywhere else from anyone else would be a severely difficult and disappointing task. More
This was my first time buying a car. I've looked at other dealerships in the past, but was unsastisfied with the salesmen and dealership experience as a whole. It seemed as if they were trying to "sell" me s dealerships in the past, but was unsastisfied with the salesmen and dealership experience as a whole. It seemed as if they were trying to "sell" me something, instead of helping me find and purchase a vehicle that was right for me. The experience I had with Brandon Utley and the Sewell dealership was fantastic! Brandon took the time to get to know me and found a car that was right for me. I enjoyed this experience and absolutly LOVE my new car! I would hesitate to purchase from anyone else and hope he is around for my next purchase. Thank you Brandon! More
Great Experience, Best place in West Texas to buy a vehicle!! Customer service is #1!! All of our questions were answered to the fullest and we were very well taken care of!! I love my new vehicle a vehicle!! Customer service is #1!! All of our questions were answered to the fullest and we were very well taken care of!! I love my new vehicle and this was the second time we purchased from Sewell Ford!! More
My husband and I had a wonderful experience at Sewell. We shopped around at several dealerships in the area and the service we recieved at Sewell was the absolute best by far. Paul was absolutely fantastic a shopped around at several dealerships in the area and the service we recieved at Sewell was the absolute best by far. Paul was absolutely fantastic and sold us an awesome Ford Escape. Paul was so friendly and made us feel completely confident about buying a vehicle there. Everyone there was so friendly and professional. Paul's manager was very nice too and worked personally with us to make us a great deal. Everyone there, from Paul, our sales man to the financing and servicing department treated us with the upmost respect and professionalism. We will definately buy our next vehicle at Sewell Ford! More
Exceptional attention to the customer's needs and experience. The tedium of the "deal" is in the background and hospitality, character, and integrity are in the foreground providing a tremendous atm experience. The tedium of the "deal" is in the background and hospitality, character, and integrity are in the foreground providing a tremendous atmosphere of comfort and trust. There are plenty of good cars to choose from around here but only one dealer who will continue to get my business. More
I really enjoyed purchasing a car from this dealership because everyone was friendly and they did their best to get us the price we wanted and in and out of there in a timely manner. Thanks Sewell, Great because everyone was friendly and they did their best to get us the price we wanted and in and out of there in a timely manner. Thanks Sewell, Great job!!! I will definately recommend yall to future customers! More
I had an awesome car buying experience at Sewell Ford in Odessa,Tx. Unlike other dealerships and prior experiences,I did not at any time feel pressured to buy anything.The sales person who assisted me (Robb Odessa,Tx. Unlike other dealerships and prior experiences,I did not at any time feel pressured to buy anything.The sales person who assisted me (Robbie Richards)was extremely knowledgable about the vehicle I was considering purchasing. He took the time to explain to me ,in detail,how everything functioned and how to program all electronics,including navigation system. The financial manager,Chris,went above and beyond the call of duty to get above acceptable financing for me. I left there feeling confident that I had made a sound and responsible purchase. I would reccomend this dealership to anyone! When in the future I am ready to make another purchase,I would not even consider going anywhere else! Sincerely, Shawnee Wolownik More