
Sewell Ford Lincoln
Odessa, TX

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After a long day of looking at cars, I pulled into Sewell's used lot and found the car I knew I would buy. Brandon Utley was so helpful in helping me purchase it. after a few weeks things started to g Sewell's used lot and found the car I knew I would buy. Brandon Utley was so helpful in helping me purchase it. after a few weeks things started to go wrong on the car. (I later found out it happens to all of this type of cars)I called Brandon and he had it towed and fixed. This happened 3 times, and Brandon suggested I get a different car. He was so helpful in helping me find exactly what I wanted! He ordered me a 2008 Focus with everything I wanted on it. After all the trouble with my last car I was so thankful to have him help me and be so friendly. I got the Focus at a great price, and after a year I still love it like it's new. Brandon still calls to check on me and my car. The Sewell Dealership and Brandon are helpful, friendly, caring, and you will get a great deal. I would deffinatly check them out first when looking for a vehicle. You won't have to go anywhere else! More
I have dealt will Sewell Ford for a number of years. Customer service has been above and beyond all expectations. Quaility of work has never been an issue, Sewell Ford has provided me with a knowledgeab Customer service has been above and beyond all expectations. Quaility of work has never been an issue, Sewell Ford has provided me with a knowledgeable staff and timely sevice. I was recommend to Bobby Schwarz by one of his customers in 2003. He was knowledgeable, communicated (verbally and electronically)in a professional manner and most of all was honest. Bobby and Christal do exactly what they said 100% of the time. I have bought 7 or 8 vehicles from him to current date and preparing to work out the details to order a 2010 F350 Superduty. On two occasion they have gone above and beyond what any other dealerships would do to make a deal work, the most recent was the purchase of a new car for my wifes birthday in which we had less that 72 hours to have the car picked up,delivered and made ready for a suprise 40th birthday party. I consider Bobby and many others in the Sewell Ford family as friends that I can trust. Pricing has been and always will be a major consideration when purchasing a vehicle but I feel that I have always been provided with the best price avaliable in my market area. I will continue my business with Bobby, Christal and the Sewell Family Dealership for as long as they provide the service and quality that I expect a dealership to provide. More
We recently purchased a new Lincoln Navigator from Sewell We recently purchased a new Lincoln Navigator from Sewell Ford in Odessa, Texas. When we entered the dealership,we were met by Mr. Gattis. He wa We recently purchased a new Lincoln Navigator from Sewell Ford in Odessa, Texas. When we entered the dealership,we were met by Mr. Gattis. He was friendly and helpful without being pushy. Mr. Gattis knew the products and was able to answer our many questions. We never felt pressured or rushed to make a deal. Once we purchased the vehicle, Mr. Gattis assisted us with becoming familiar with the many options. He also followed up with us once we were home. I feel that I may call him at any time and he would be glad to help with any questions or problems. It was a pleasure doing business with Mr. Jerry Gattis at Sewell Ford. More
I have bought three cars from Alex. he has always been very helpful and courteous. I would definitely recommend him to a friend. I bought two used and one new so far. I am planning on another purchase in very helpful and courteous. I would definitely recommend him to a friend. I bought two used and one new so far. I am planning on another purchase in the near future. I feel I can trust him. I look forward to my very near future purchase with him. More
This was my first experiance with this dealership and it was different then other dealerships in the past. There was no pressure on picking out a truck that I like and they were very helpfull and pacient wi was different then other dealerships in the past. There was no pressure on picking out a truck that I like and they were very helpfull and pacient with because I went back a couple of times to make sure it was the truck that I liked.Financing was just as smooth once we had made a deal. I will return to buy my next truck hopefully from the same people. Keep up the good work. More
The purchase of the 2008 Ford F150 was a very pleasant experience. Everything went very smoothly. I took the vehicle in once for a service issue and the problem was found and repaired in a good and time experience. Everything went very smoothly. I took the vehicle in once for a service issue and the problem was found and repaired in a good and timely manner. I recently took it back in for what sounded like the same problem, but the vehicle was returned to me 2 days later. The shop could not get the vehicle to repeat the sound in the shop. Thus, not repaired. I was given a rental vehicle to use during the service work, with no hassle. Thanks to Christal and Bobby. Thanks, Ron Bentley More
I had brought in my 2008 F150 for a noise, coming from the rear of vehicle. I had brought the truck in once before. The problem was fixed that time (same sound). On my last visit the noise could not be the rear of vehicle. I had brought the truck in once before. The problem was fixed that time (same sound). On my last visit the noise could not be repeated in the shop. After 2 days, my truck was returned to me, not repaired. It has been making the sound since then, but is sporadic. The noise is made when I am in reverse. Thanks, Ron Bentley More
I bought my last two trucks from Robbie at Sewell Ford. Robbie was very attentive to hear what I was looking to buy. He did not try to sell me just anything he could. He was very friendly and he went to wo Robbie was very attentive to hear what I was looking to buy. He did not try to sell me just anything he could. He was very friendly and he went to work to find what I needed. It took several visits for me to decide on the truck that was right for me. Each time Robbie was not pushy but was very helpful in answering my questions. He helped me get all the facts so that I could make the right decision. When I found what I was looking for Robbie went to work for me to get me the best deal possible. The price is really never as good as I would like but Ribbie did the work to earn my trust and my business. The best thing about Robbie is that he did not forget I existed after the sale. He keeps in touch by phone, company mailings and personal news letters. I call him to give him a hard time or to refer a friend who is looking for a car. in the future when I need another vehicle I will call my friend to see what he can help me with. thanks jpat More
Jerry was very helpful and not pushy, the company i work for has the X-Plan so that simplified things. Jerry listened to what i wanted in a vehicle and did not push me into something i would not be happy wi for has the X-Plan so that simplified things. Jerry listened to what i wanted in a vehicle and did not push me into something i would not be happy with. I purchased a Ford/Lincoln because they have taken care of their business and not depended on 'bail-out' money. More
We have bought (2) vehicles from Robbie Richards. We have had great experiences dealing with him and would highly recommend anyone to go to him for their vehicle purchasing needs. We are comfortable de have had great experiences dealing with him and would highly recommend anyone to go to him for their vehicle purchasing needs. We are comfortable dealing with him and highly trust him. We hope to do business with him in the future! More