
Sewell Ford Lincoln
Odessa, TX
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Warranty service Everyone at the dealership was very helpful and professional they did the work and had me truck back to me the same day My only regret is that I did Everyone at the dealership was very helpful and professional they did the work and had me truck back to me the same day My only regret is that I did not by this truck at this dealership More
Bought used F-150 Lariat Andrew Peterson was professional, knowledgeable and courteous. He actually made the buying experience pleasant. Next time I am in need a vehicle I wil Andrew Peterson was professional, knowledgeable and courteous. He actually made the buying experience pleasant. Next time I am in need a vehicle I will definitely call Andrew. More
Great Service Very great service never disappoints there when you get your vehicle serviced. People that work there are very professional and easygoing also, easygo Very great service never disappoints there when you get your vehicle serviced. People that work there are very professional and easygoing also, easygoing people too. More
Clunk is still there I bought a used Raptor and it had a clunk in the front end. Also, the rear brakes squeaked. They went above and beyond to repair the clunk by replacin I bought a used Raptor and it had a clunk in the front end. Also, the rear brakes squeaked. They went above and beyond to repair the clunk by replacing several parts. The clunk is still there. Also, I was told my rear brakes are squeaking due to there being moisture such as dew or the humidity in the air and this caused slight rust on the rotors over night. This is not true because if it were, everyone's brakes would squeak. Also, I am now missing a lug nut indicating when the wheels were put back on someone didn't torque them to specs. The service department personnel were excellent and professional. The loaner I was given was brand new so no complaints there. Overall, a 50/50 experience. They replaced several parts on the front but apparently not the ones needing replacement. I wasn't charged anything for the service either. Which is a major plus. More
Edge maintenance The passenger rear taillight assembly was defective, and they got me an appointment ASAP. They didn't have one in stock and had to order one but it ca The passenger rear taillight assembly was defective, and they got me an appointment ASAP. They didn't have one in stock and had to order one but it came the next day. I got my Edge back in 2 days ! Excellent service and super nice staff. No charge - under warranty. THANKS SEWELL FORD!! More
Oil change Thank you for a great experience with my vehicle service, the professional attitude and presentation is truly a pleasure. I actually can’t wait for my Thank you for a great experience with my vehicle service, the professional attitude and presentation is truly a pleasure. I actually can’t wait for my next service. More
nice car but I was very the salesman and very happy with my new car but win I picked it up it was not clean there are stains on the hood I was very the salesman and very happy with my new car but win I picked it up it was not clean there are stains on the hood More
GREAT SERVICE THEY ARE ALWAYS FAST, COUTEOUS, AND JUST REALLY GOOD AT WHAT THEY DO. YOU CANT BEAT THE SERVICE WITH A STICK. KEEP UP THE GREAT WORK! THEY ARE ALWAYS FAST, COUTEOUS, AND JUST REALLY GOOD AT WHAT THEY DO. YOU CANT BEAT THE SERVICE WITH A STICK. KEEP UP THE GREAT WORK! More
Great experience Always a good experience working with Brandon, never feel rushed into making a purchase. Able to look at different options that will fit what we need. Always a good experience working with Brandon, never feel rushed into making a purchase. Able to look at different options that will fit what we need. More
Love Sewell!! I hate buying cars but in the past year I've bought 3 from Giovanni Gonzales. Hes very low key,but thorough and knowledgeable. This last time I upgra I hate buying cars but in the past year I've bought 3 from Giovanni Gonzales. Hes very low key,but thorough and knowledgeable. This last time I upgraded to a Lincoln and Gio's co-worker Manuel Castro helped us he was also wonderful. Even finance is fun, Vin Phan has helped us 2 times, hes a nice guy too. Good job Sewell for hiring such great employees!!! More