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Sewell Ford Lincoln

Odessa, TX

4.8
2,221 Reviews

4400 Parks Legado Road

Odessa, TX

79765

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Showing 2,221 reviews

March 27, 2019

Very good The relationship with Mike is very good, he listens and get the trucks I need. The product is good and service is very good. Thank you More

by Fivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Watts
March 27, 2019

Best experience so far By far the best experience purchasing a car ever. Gio was courteous and able to push everything along as smoothly as possible. Was able to coordinate More

by magwrx04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovani Gonzales
March 26, 2019

Great Buying Experience It was an awesome buying experience. The salesman made the whole process easy and pain free. And a great deal on my purchase. Highly recommend! More

by pained_aggression
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ramirez, Daniel Robles
March 26, 2019

Sewell Ford Rocks!! Recall was handled in short time. All my questions were answered promptly. Was told car was just so new and needed more time to break in as to brakes. More

by Patches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovani Gonzales
March 26, 2019

GREAT AS ALWAYS! AS ALWAYS THE SALES TEAM AND THE WHOLE TEAM WAS A PLEASURE TO WORK WITH. THANK YOU FOR YOUR GREAT SALES/SERVICE AND KEEP UP THE GOOD WORK. More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Galindo, Andrew Petersen, Austin Gonzales
March 26, 2019

Great Help Great customer service, they were ready to take care of what was needed. Took care of me with a truck while mine was repaired. Enjoyed it More

by abarrera012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim with Service , Manuel Castro
March 26, 2019

Hospitality From start to finish they took care of me as if they knew what I needed before I asked. Very nice staff. No problem at all. More

by mccowan.bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
March 26, 2019

AMAZING!!!!! The service department has excellent people especially Mr. Ramirez! They are quick, very very friendly and very very professional service providers. More

by ricky_herrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Brown, Ramiro Ruiz
March 26, 2019

Lincoln navigater Awesome experience. One of the nicest dealerships in west Texas. Sales person Andrew Peterson was very courteous, knowledgeable and accommodating. More

by ragmol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Petersen, Mike Stanton
March 26, 2019

Sloppy Generally when you buy a used car, it’s gone through and repaired before new ownership is taken place, however, not in my case. My vehicle had to be r More

by jessevans25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emanuel , Oscar Leal
Mar 27, 2019 -

Sewell Ford Lincoln responded

We are extremely sorry to hear about the experience you had with our pre-owned sales team. It sounds like we definitely fell short of our goal to provide a 5-star experience for every guest. Would you reach out to me at your convenience so that we can make this right? Respectfully, Brian Smith General Sales Manager brian.smith@teamsewell.com

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