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Sewell Ford Lincoln

Odessa, TX

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2,221 Reviews

4400 Parks Legado Road

Odessa, TX

79765

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Showing 2,221 reviews

May 24, 2017

Not happy with todays service I have bought several vehicles from Sewell Ford and have been happy over the years but today I had an appointment at 10:00 am with Andrew Peterson, I More

by BJ Independent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Petersen
April 28, 2017

Muy Buena experiencia Estoy muy satisfecha con mi experiencia en Sewell ford. Julio Garcia nos ayudo a encontrar el vehiculo perfecto para nuestro negocio. Julio fue muy re More

by Bponce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Garcia
April 28, 2017

Outstanding experience! The service I received when I purchased my truck was far beyond any I had ever experienced before. The whole deal was very quick and low pressure. Jul More

by FordF150Limited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berryhill, Julio Garcia, Mike Stanton
April 28, 2017

Amazing! Julio from Sewell was amazing! He made sure we found the right vehicle with no rush! He took care of us better than any experience I've had anywhere b More

by ggarcia49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Garcia
April 28, 2017

Amazing Team at Sewell! Mike, Julio, & Brian helped a great deal! From finding the right vehicle to making the paperwork seem quick & painless. All three of these gentlemen w More

by Martinbeauh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berryhill, Julio Garcia, Mike Stanton
April 28, 2017

Professional and attentive My experience was very good. My salesman listened to my needs and did everything he could to get me the vehicle I was wanting. I think I will be going More

by Kyla Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Garcia
April 25, 2017

They make you feel like family! Our sales man and managers went an extra step to help us out with our purchase they did everything possible to make the sale very professional! More

by Arnulfo Molinar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terez Lyons
April 25, 2017

From Houston to Odessa! I flew in from Houston, Texas excited to purchase my 2015 RAM 1500 ecodiesel on 03/10/17. Had been in contact with Alex Acosta about the details of th More

by ovalle3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Acosta
Apr 27, 2017 -

Sewell Ford Lincoln responded

Please accept my apologies for the poor service you received from us. This is not the way I want to do business. I hope you agree that we have tried to make things right. What our customers think about us is important to me and the rest of the team. I have reviewed our commitment to our guests with the team members involved and have taken steps to prevent any future missteps. It is our goal to make sure that all our guests are completely satisfied with the business they have allowed us to have, and it is our commitment to this goal that ensures we have your continued support. I appreciate your candor and hope my actions will allow you to reconsider your opinion of us. Best Regards, Mike

April 20, 2017

My First Lincoln Maikel was very helpful to show me the vehicle I had in mind. He also made suggestions and helpful comparisons that led me to my decision to purchase More

by JNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Fuentes, Maikel Gonzalez
April 19, 2017

Once the price was set this experience was very smooth. Maikel did a good job with communication and getting my truck ready after the paperwork was completed. I would have liked to see him have a little mo More

by JJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maikel Gonzalez
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