Sewell Ford Lincoln - Service Center

revised review I have revised this review after discussing all matters with Mr. Emmanuel Lopez. All matters have been rectified to my complete satisfaction. All is g I have revised this review after discussing all matters with Mr. Emmanuel Lopez. All matters have been rectified to my complete satisfaction. All is good. More

Service I want to compliment the service & curtesy of Daniel in the Ford truck department ,Odessa ,Tx. Very professional & helpful. Definitely an asset to Sew I want to compliment the service & curtesy of Daniel in the Ford truck department ,Odessa ,Tx. Very professional & helpful. Definitely an asset to Sewell Ford team More

Aurther Montoya was a big help and will have him help us in the future. Thanks so much for helping us out. We will be back for more assistance later on for another car. in the future. Thanks so much for helping us out. We will be back for more assistance later on for another car. More

Service was great, atmopshere very friendly and knowledgeable. I'm very satisfied with the personal treatment I received. I highly recommend their service to my family and friends & co-workers. knowledgeable. I'm very satisfied with the personal treatment I received. I highly recommend their service to my family and friends & co-workers. Thank you very much Sewell Ford of Odessa, TX Linda More

Sewell Ford service department told me I needed almost $1,000 of brake work done to my truck. They said if I left their dealership without getting the brakes and rotors repaired, I was going jeopardize my $1,000 of brake work done to my truck. They said if I left their dealership without getting the brakes and rotors repaired, I was going jeopardize myself and others on the road. They told me they were really considering not letting me take my truck out of fear I might cause harm to myself or others. I went to 2 different mechanics after I left there and both told me Sewell Ford was trying to take my money, because I didn't need what they were telling me. They said I needed brake pads and the rotors needed to be turned, but not all the things Sewell Ford told me. I ened up paying only $140 :) The truck has been running great and I have had no problems whatsoever. A friend of mind had warned me about Sewell Ford. He told me he went to get a new pitman arm for his front end on his 4x4 pickup and they tried to convince him he needed an entire new front end. The cost was going to be about $4,000 - $5,000. He left and took his truck to a mechanic who installed a pitman arm and boots on his axel. Total cost was about $349. That was over 1 year ago and his truck is running great. I am concerned if this is happening often. I can see how someone who does not know too much about vehicle repairs could fall prey to scare tactics, because I almost did. I have some knowledge about repairs, but went to Sewell to get the manufacture pads installed. I was really surprised by what they told me they found wrong with my truck. Maybe the service techs work on commission or have a quota to meet and that's why they try to get you to get repairs you don't need. You might get an opinion from a regular mechanic before you use the dealership mechanic. I am not sure if this violates any consumer laws, but someone might want to send an investigative reporter to check it out. More

I was referred to Jason by an acquaintance. I called ahead from Alpine and spoke on the phone to Jason and got the website address for Sewell's used vehicles so I could preview what might be available. ahead from Alpine and spoke on the phone to Jason and got the website address for Sewell's used vehicles so I could preview what might be available. I then let him know when I would be driving to Odessa to shop for a used vehicle. It was very hot that day, but Jason spent the whole afternoon helping me find what I wanted. He was very patient and answered all of my questions. We went out of his way to insure that I got what I was looking for. I was very pleased with his consideration and the vehicle I decided to purchase. Omar, also, was very helpful in finalizing the paperwork. I would definitely recommend Jason Valenzuela to assist anyone in purchasing a new or used vehicle from Sewell. More

I live in Midland, Tx and I take my Ford Truck to Sewell in Odessa for all my service needs. They work with me on getting my Truck in and out as soon as possible. I would highly recommend Jeff Cole and Se in Odessa for all my service needs. They work with me on getting my Truck in and out as soon as possible. I would highly recommend Jeff Cole and Sewell Ford for all your needs. A 5-star dealership. Keep up the good work guys! More

My experiences with Sewell Ford have always been great. The two advisors I have recently dealt with, Emmanuel and Steven, were very friendly. They both kept me up to date on the progress of my vehicle. The The two advisors I have recently dealt with, Emmanuel and Steven, were very friendly. They both kept me up to date on the progress of my vehicle. They gave a thorough explanation on what was going on and what was going to be done to fix the issue. I cant imagine using any other service department. More

Jeff Cole demonstrated the ability to meet a customer's requirements. I had a problem with my Low Tire Pressure, and Jeff went the extra mile to help me. Thanks and I have been a customer of Sewll sinc requirements. I had a problem with my Low Tire Pressure, and Jeff went the extra mile to help me. Thanks and I have been a customer of Sewll since 1968 when I bought my first car there. Since then I have bought several cars, pick-ups and vehicles for my children. So keep up the good work Thanks Don Jordan More

I was referred to Jonathan from a friend and I'm glad that I was. Jonathan was very courteous, helpful and knowledgeable. He made this the best car buying experience I've ever had and I will definitely that I was. Jonathan was very courteous, helpful and knowledgeable. He made this the best car buying experience I've ever had and I will definitely refer my friends and family to Sewell Ford and Jonathan Freeman. More