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227 Reviews of Sewell Ford Lincoln - Service Center
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June 12, 2020
Would I recommend Sewell for service? Maybe. I would like to think they are better than yesterdays experience. Yesterday, I delivered my F-150 truck for an oil change and tire rotate a little before my like to think they are better than yesterdays experience. Yesterday, I delivered my F-150 truck for an oil change and tire rotate a little before my 11:00 am appointment. At 1:30 pm, though no one had called I went back to the dealership. I was told then, after they had it for 2.5 hrs, that it would be another 45 minutes admitting they had not yet started. I waited in the dealership until 2:28 pm when the truck was done. The young lady who worked there was very friendly and could not have been nicer but in the end 3.5 hrs seems like a lot of time to expect customers to wait for such a simple task. I previously owned a Toyota Tundra and never waited more than 1 to 1.5 hours for the same work at Toyota of Midland. Maybe I was just spoiled. More
by orca3925
Verified CustomerEmployees Worked With
Frank Ramos
June 10, 2020
Nicole moves mountains for me. Very thankful for her leadership, determination, and friendly attitude. Nicole is THE reason I still use Sewell Lincoln. Thank you again! leadership, determination, and friendly attitude. Nicole is THE reason I still use Sewell Lincoln. Thank you again! More
by molinalacy
Employees Worked With
Nichole
June 10, 2020
I took my car over because of a recall, i did my appointment and they where very flexible. The workers where very kind and professional. I had a very nice experience with them 10/10 appointment and they where very flexible. The workers where very kind and professional. I had a very nice experience with them 10/10 More
by Jorgecristovive
Employees Worked With
Jordan kidd, Danny Gandara
June 08, 2020
I don't think they care about the costumer had my truck being worked on for two weeks and still not fixed I'll have to fix it myself!!!! being worked on for two weeks and still not fixed I'll have to fix it myself!!!! More
by hunter7582
Employees Worked With
There is no service department people on there
June 08, 2020
Robert got my truck right into the service department the same day. Had the parts in stock and repaired my truck all in a day. Continued to give me updates on status of the truck. Cleaned my truck before same day. Had the parts in stock and repaired my truck all in a day. Continued to give me updates on status of the truck. Cleaned my truck before I picked it up. Fantastic service from Sewell Ford. More
by kyle.peck
Employees Worked With
Robert
June 08, 2020
pleased with overall experience. Had car oil changed. I would consider buying a car from this dealership when need arises. Visited you four years ago when searching for a new Taurus. Unfortunately we were I would consider buying a car from this dealership when need arises. Visited you four years ago when searching for a new Taurus. Unfortunately we were not able to come to terms. More
by hamunz
Employees Worked With
young man at service department front desk, not sure of his name, sorry.
June 08, 2020
Customer service is the best Carlos and Yvonne are just wonderful. Always on schedule and makes you want to be a Lincoln dealer always and 4ever wonderful. Always on schedule and makes you want to be a Lincoln dealer always and 4ever More
by demetriathompson1513
Employees Worked With
Carlos,Yvonne
June 04, 2020
Always professional and on time. Nicole is always friendly. The driver was friendly too. I will always go back to Sewell for service and vehicles friendly. The driver was friendly too. I will always go back to Sewell for service and vehicles More
by jnk031
Employees Worked With
Nicole
June 04, 2020
The service department has always been very helpful and courteous whenever I have needed to bring my car in to be worked on. They try to get the work done as quickly as they can. courteous whenever I have needed to bring my car in to be worked on. They try to get the work done as quickly as they can. More
by bigsis60
Employees Worked With
Jesse Worley
