Sewell INFINITI of North Houston

Our experience with J.Michael and Sewell couldn't have been better unless they had just given us the car. This is my first infiniti but hopefully not my last. We will definitely return to Sewell. When been better unless they had just given us the car. This is my first infiniti but hopefully not my last. We will definitely return to Sewell. When my husband was trying to negotiate deals with other infiniti dealers, they acted as if they wanted to keep their cars instead of sell them. I was beginning to think I wouldn't get an infiniti. However, when he found J. Michael, things changed. J. Michael was professional, ready, and willing. He went above and beyond to make the sale. We drove all the way from Baton Rougeto get the car thinking that there may be some bottom line "extras" once we got there, but there wasn't. The paperwork was ready when we got there, and I drove away in my new car in about 30 minutes. We tell everyone about our experience. Thanks for being worthwhile and having good salesmen like J. Michael. More

This was the best buying experience in 40 years of buying cars. I bought a used Mustang convertible, but they treated me as if I was buying the most expensive Infinity on the lot. When I got the car home, af cars. I bought a used Mustang convertible, but they treated me as if I was buying the most expensive Infinity on the lot. When I got the car home, after a couple of weeks, I discovered the fog lights were fake. The dealership was horrified they missed it and installed Genuine Ford foglights at no charge to me. I was planning on having to do this myself an know that this was at least 500.00 they put out AFTER the car was sold and delivered. Their after sale followup was fantastic - any issue I might have had I feel certain would have been corrected - had I had any. Since they are on the Nort side of town about 30 miles from my house, they even FedExed my license plates to me. For a dealership to go this distance with a used car, not of their brand, I feel speaks volumes about the dealers committment to excellence. I often see commercials talking about customer satisfaction, but these people actually put their money where their mouth was. More