Sewell Lexus of Dallas

Outstanding customer service! This dealership gives you the royal treatment. Every time I go to have my car serviced, I never leave disappointed. They make sure that you leave satisfied. Extremely profess the royal treatment. Every time I go to have my car serviced, I never leave disappointed. They make sure that you leave satisfied. Extremely professional and detail-oriented. More

This was my 9th Lexus. Most of my purchases have been from Sewell. On my last purchase which was a year and a half ago, I strayed to another dealership. What can I say, except, oops......what a mistak from Sewell. On my last purchase which was a year and a half ago, I strayed to another dealership. What can I say, except, oops......what a mistake. I've learned my lesson. Thes very best dealership in the country is Sewell, and that is made possible by Alan Glauberman. He is a jewel and you must never let him retire. He is what makes Sewell what it is! More

I own a Park Place and a Sewell Lexus-both CARS are awesome-both dealerships are not- Love the pick up and delivery service! Even for an oil change! Park Place promised to match the service and th awesome-both dealerships are not- Love the pick up and delivery service! Even for an oil change! Park Place promised to match the service and they will not and cannot-I will never buy a car from anywhere but Sewell! More

We have two Lexus vehicles (an ES350 and a LS460L), both purchased from Sewell Lexus in recent years. Ashley usually takes care of service on the ES, and Bryan handles the LS. Regardless of who we work purchased from Sewell Lexus in recent years. Ashley usually takes care of service on the ES, and Bryan handles the LS. Regardless of who we work with, they always provide exemplary service. They work with us to give us the best deals, follow up to ensure we are aware of what's going on while our cars are serviced, and treat us as valued customers and friends. It's hard to imagine a time when we would not own a Sewell Lexus due to the great service (and sales) folks at Sewell! I've seen a couple of complaints on this website, but I've never run into anyone who has had a bad experience with this dealership. More

I was very impressed by all the service staff at Lexus. The quality of service provided by each and every person I came into contact with was exceptional. From the person that greeted me as I arrived, down The quality of service provided by each and every person I came into contact with was exceptional. From the person that greeted me as I arrived, down to the gentleman who returned my car to me the day it was completed...thank-you. I have been driving a Lexus for approximately 5 years and i would not choose to go with any other dealership. The service standards that Lexus up holds is truly impressive and I have had a great experience with each encounter during the years. Lexus service is seamless, timely, and most importantly, top notch in quality. More

I've been a loyal and frequent customer of Sewell for over 4 years. I purchased my car from Sewell and have used them for all my servicing needs. Sewell is very consistent with their diligence and attent over 4 years. I purchased my car from Sewell and have used them for all my servicing needs. Sewell is very consistent with their diligence and attention to customer safety. I've always received stellar service and have never had any issues. Their service associates always advice on the best interest of my car and wallet. Their overall customer service is impeccable and I would not feel comfortable taking my Lexus anywhere else. Sewell Lexus is a wonderful experience and I challenge Lexus drivers to discover the value they have to offer. More

Sewell Lexus in Dallas gets it right every time. Every employee is service driven and is there to do whatever it takes to make sure you have a great experience. You can feel the quality of this dealershi employee is service driven and is there to do whatever it takes to make sure you have a great experience. You can feel the quality of this dealership from the moment your feet hit the driveway. I hope to always deal with Sewell in the future. More

I purchased a used Lexus SC430 in July and from the point he responded to my initial inquiry through the point I purchased the car, David exhibited service excellence, professinalism, and as importantly - ho he responded to my initial inquiry through the point I purchased the car, David exhibited service excellence, professinalism, and as importantly - honesty. It was my first Lexus purchase and he and the office staff at the dealership made it a very pleasant experience. It will not be my last Lexus purchase from Sewell. More

Excellent Service, friendly & curteous staff...absolutely love these people. They make me feel very important every time I go in. These people know what they are doing!!! staff...absolutely love these people. They make me feel very important every time I go in. These people know what they are doing!!! More

This is my first GMC purchase. I purchased my Terrain in Amarillo, TX and shortly after I was experiencing an engine noise, like a knocking noise. I brought my Terrain in several times to the Panhandle deal Amarillo, TX and shortly after I was experiencing an engine noise, like a knocking noise. I brought my Terrain in several times to the Panhandle dealerships to be dismissed every time. This was so frustrating because the vehicle only had 8,000 mile on it. During Spring Break I decided since I would be in the Dallas area I would drop my Terrain off at Sewell GMC where I was approach by Justin Townsend. I voiced my concerns and addressed the knocking noise. Mr. Townsend reassured me he would figure out the problem. Mr. Townsend provided me with a loaner vehicle and always made sure I had everything I needed. I ended up taking Sewell GMC's loaner vehicle back to Amarillo while my Terrain was still being fixed. After a few days it was determined that my engine needed to be replaced in my Terrain. Mr. Townsend was more than willing to send his staff on an 8 hour drive to return my Terrain to me and then have his staff drive their loaner vehicle back to Dallas. I have nothing but outstanding things to say about Sewell GMC. The customer service Justin Townsend, Head Technician, and management provided me is truly unheard of. They were prompt, efficient, over the top accommodating and so willing and eager to make this a hassle free experience for me. After this experience I know with the utmost confidence I will continue to take my business to Sewell GMC; and recommend them to everyone I know. More