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Shaheen Cadillac

Lansing, MI

4.7
258 Reviews

650 AMERICAN RD

Lansing, MI

48911

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Showing 258 reviews

December 27, 2017

Ed Meister make me feel like family The day I walk into suburban cadilla of Lansing I was welcome in the family know waiting around for a sale person to help me also a smiling face makin More

by Rena1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Meister
Dec 27, 2017 -

Shaheen Cadillac responded

We are so glad our staff help and could provide you with a comfortable experience! Please don't hesitate to reach out if there's anything additional we can do for you. Happy new year!

December 25, 2017

Cadillac XT5 lease Randy made the purchase of my Cadillac XT5 very pleasant. He is honest and responds to questions . He made my experience with Suburban Cadillac very More

by sidokemos
Recommend Dealer
Yes
Employees Worked With
Cathie Cate, Randy Hartfil
Dec 26, 2017 -

Shaheen Cadillac responded

Hello, thank you; we appreciate your feedback! It's great to hear Randy was so helpful in purchasing your Cadillac XT5! We hope to be of service to you again in the future. Best wishes, Suburban Cadillac of Lansing

December 04, 2017

Very pleasant salesman Randy made the purchase of my Ford Mustang very pleasant. His honesty, truthfulness and quick response to my questions made my experience with Suburba More

by Hantoor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Hartfil
Dec 06, 2017 -

Shaheen Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 27, 2017

Exemplary customer service and salesmanship! Larry put me at ease about my decision to lease and took the time to explain and help me set up many of the features for my new vehicle. He offered v More

by Dianne3591
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Broughton
Dec 03, 2017 -

Shaheen Cadillac responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

November 13, 2017

Above and beyond exceptional customer service! I had found a vehicle I wanted to look at on the Suburban website but it was at another dealership. The pre-owned manager, Karl, went and picked up t More

by chevyiimk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Belanger, Karl Hasenwinkle
Nov 16, 2017 -

Shaheen Cadillac responded

We're so happy you found our staff to be so supportive during your experience here at Suburban Cadillac of Lansing. Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels in the new vehicle!

October 20, 2017

Ed knows and remembers We have purchased many vehicles from Ed Meister. He knows what we like and need. He is always very helpful and goes the extra mile to see to see tha More

by Ellen Lord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Meister
Oct 23, 2017 -

Shaheen Cadillac responded

Ellen, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

October 18, 2017

Great dealership, great people Very impressed with this dealership. Professional, but with a grand sense of humor that puts you at ease! Cathe, Rich, Nathan, Rich and Alex were pe More

by Nancy DeWeese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathie Cate
Oct 23, 2017 -

Shaheen Cadillac responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

October 12, 2017

First Car for a teen driver My wife and I purchased a high mileage used SUV for our teenage driver. Larry Broughton was a great help and made the transaction go very smoothly. More

by 1st Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Broughton
Oct 23, 2017 -

Shaheen Cadillac responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

October 08, 2017

Awesome customer service I have had an annoying vibrating noise in the interior roof. With Brian Hankey’s determination to find it and get it fixed, the problem has now be re More

by Diamon4000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hanley is the best!!! Couldn’t ask for a better customer service rep! Awesome tech too but I’m sorry to say that I don’t remember his name. Please look up my service report to give him the best rating possible.
Oct 11, 2017 -

Shaheen Cadillac responded

Thanks for the positive feedback about your experience with Brian! We’re looking forward to your next visit with us!

September 16, 2017

Customer Satisfaction My experience with this dealership was exceptional! I previously leased a 2014 Cadillac SRX and it was time to turn it in. All of the sales personne More

by Mary E Hess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Broughton, Randy Hartfil, Cory White
Sep 29, 2017 -

Shaheen Cadillac responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

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