Shaker's Family Ford

This is our second buying experience at Shaker's; we were very happy with all aspects of our first experience, from our wonderful salesperson Cathy Reed, throughout the financing and delivery process, a were very happy with all aspects of our first experience, from our wonderful salesperson Cathy Reed, throughout the financing and delivery process, and we are equally happy return customers. We also have our cars serviced at Shaker's, and find they will always go above and beyond to not only address any issues, but to provide extra conveniences to make the time without our vehicle as easy as possible with rides, courtesy cars, and quick solutions to mechanical issues. They are professional, knowledgeable, detail-oriented and courteous. We highly recommend Cathy Reed, and the whole team at Shaker's. More

No high pressure sales tactics, just friendly honest service that made this a very enjoyable experience! I would definitely recommend this dealer to anyone and plan on purchasing another vehicle from th service that made this a very enjoyable experience! I would definitely recommend this dealer to anyone and plan on purchasing another vehicle from them very soon. I was very pleased with the friendly and knowledgeable service from Brandon Parenti and Cindy, as well as the courteous service shown to me by Ed and Corey Shaker! More

I have bought cars from Bill Reed in the past and have always had a great experience. He was my first choice this time when I purchased a new Lincoln from him. Very helpful salesman. always had a great experience. He was my first choice this time when I purchased a new Lincoln from him. Very helpful salesman. More

Customer service provided by all staff was incredibly helpful and friendly. Every staff member I worked with checked in with me to make sure that all of my questions and concerns were answered. "K" was helpful and friendly. Every staff member I worked with checked in with me to make sure that all of my questions and concerns were answered. "K" was awesome! More

I was signing for a new lease on a ford Fusion and called at 7:45 to see if my company ford escape could be serviced while I was there. Irlannie said sure. By the time we finished the lease paperwork my Es at 7:45 to see if my company ford escape could be serviced while I was there. Irlannie said sure. By the time we finished the lease paperwork my Escape was ready. As always when we deal with Cathy and Cindy the process is smooth and quick. They are very helpful to my staff persons picking up the vehicle and getting us on our way More

I went to Shaker to look for a Ford Fiesta. They had the exact car I wanted from a large selection. Brandon was very easy to work with and knowledgable. The car was prepped and ready to go when promised. I exact car I wanted from a large selection. Brandon was very easy to work with and knowledgable. The car was prepped and ready to go when promised. I really like the car- it's very comfortable. I also like that they pay for every other service visit. That's great. More

Cathy Reed is a pleasure to work with. She is quick to respond and very professional. I give her a (AAA) Customer service rating. I now own a brand new Escape. Cathy gave me the time and attention I ne respond and very professional. I give her a (AAA) Customer service rating. I now own a brand new Escape. Cathy gave me the time and attention I needed and Manny made everything easy and I drove off with my new Escape. We have been doing business with Shakers for years and Cathy Reed is always there to make my car buying experience enjoyable. More

Just before the holiday I thought it would be nice to see a dear friend.Cathy Reed was all smiles as usual.When I pulled in I told Cathy that I saw a car that interesting.While Cathy was doing the pape see a dear friend.Cathy Reed was all smiles as usual.When I pulled in I told Cathy that I saw a car that interesting.While Cathy was doing the paper work Scott appaised my trade .All the numbers worked out very well.Next came the dreaded pen.But all is well. Cathy helped become the happy owner of a beautiful MKZ More

We just bought our third Explorer! Great experience from Sales Consultant, James Cianciolo. Couldn't have been easier! I highly recommend James and Shaker Ford. Sales Consultant, James Cianciolo. Couldn't have been easier! I highly recommend James and Shaker Ford. More

Cathy Reed is a pleasure to work with. She is quick to respond and very professional. Customer service is what she is all about. thank you respond and very professional. Customer service is what she is all about. thank you More