
Shaker's Family Ford
Watertown, CT

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1,762 Reviews of Shaker's Family Ford
No high pressure sales tactics, just friendly honest service that made this a very enjoyable experience! I would definitely recommend this dealer to anyone and plan on purchasing another vehicle from th service that made this a very enjoyable experience! I would definitely recommend this dealer to anyone and plan on purchasing another vehicle from them very soon. I was very pleased with the friendly and knowledgeable service from Brandon Parenti and Cindy, as well as the courteous service shown to me by Ed and Corey Shaker! More
I have bought cars from Bill Reed in the past and have always had a great experience. He was my first choice this time when I purchased a new Lincoln from him. Very helpful salesman. always had a great experience. He was my first choice this time when I purchased a new Lincoln from him. Very helpful salesman. More
Customer service provided by all staff was incredibly helpful and friendly. Every staff member I worked with checked in with me to make sure that all of my questions and concerns were answered. "K" was helpful and friendly. Every staff member I worked with checked in with me to make sure that all of my questions and concerns were answered. "K" was awesome! More
I was signing for a new lease on a ford Fusion and called at 7:45 to see if my company ford escape could be serviced while I was there. Irlannie said sure. By the time we finished the lease paperwork my Es at 7:45 to see if my company ford escape could be serviced while I was there. Irlannie said sure. By the time we finished the lease paperwork my Escape was ready. As always when we deal with Cathy and Cindy the process is smooth and quick. They are very helpful to my staff persons picking up the vehicle and getting us on our way More
I went to Shaker to look for a Ford Fiesta. They had the exact car I wanted from a large selection. Brandon was very easy to work with and knowledgable. The car was prepped and ready to go when promised. I exact car I wanted from a large selection. Brandon was very easy to work with and knowledgable. The car was prepped and ready to go when promised. I really like the car- it's very comfortable. I also like that they pay for every other service visit. That's great. More
Cathy Reed is a pleasure to work with. She is quick to respond and very professional. I give her a (AAA) Customer service rating. I now own a brand new Escape. Cathy gave me the time and attention I ne respond and very professional. I give her a (AAA) Customer service rating. I now own a brand new Escape. Cathy gave me the time and attention I needed and Manny made everything easy and I drove off with my new Escape. We have been doing business with Shakers for years and Cathy Reed is always there to make my car buying experience enjoyable. More
Just before the holiday I thought it would be nice to see a dear friend.Cathy Reed was all smiles as usual.When I pulled in I told Cathy that I saw a car that interesting.While Cathy was doing the pape see a dear friend.Cathy Reed was all smiles as usual.When I pulled in I told Cathy that I saw a car that interesting.While Cathy was doing the paper work Scott appaised my trade .All the numbers worked out very well.Next came the dreaded pen.But all is well. Cathy helped become the happy owner of a beautiful MKZ More
We just bought our third Explorer! Great experience from Sales Consultant, James Cianciolo. Couldn't have been easier! I highly recommend James and Shaker Ford. Sales Consultant, James Cianciolo. Couldn't have been easier! I highly recommend James and Shaker Ford. More
We have bought 2 Explorers, 1 Escape and now a Fusion from Jim Reed. It has always been a no hassle purchase. Jim is friendly, knowledgeable and easy to work with. He worked around our schedule for appoi from Jim Reed. It has always been a no hassle purchase. Jim is friendly, knowledgeable and easy to work with. He worked around our schedule for appointments for test drives or to just look around. I would not buy a car from any other dealer. More