
Shaker's Family Ford
Watertown, CT

Filter Reviews by Keyword
By Type
1,762 Reviews of Shaker's Family Ford
My experience started with Internet sales manager James My experience started with Internet sales manager James Schiavo, James was prompt in returning my calls and setting up an appointment with me. If yo My experience started with Internet sales manager James Schiavo, James was prompt in returning my calls and setting up an appointment with me. If you are researching vehicles online I would highly recommend contacting him. James introduced me to salesman Brandon Parenti who was an absolute pleasure to deal with. Brandon has a great personality and is not pushy at all. You can tell when you are speaking with him that he has your best interest in mind and he wants to make your car buying experience a positive one. Once I made a deal on the exact vehicle I was looking for I was introduced to finance manager Manny Pinho, who made financing extremely easy. He explained the options available to me and let me choose without all the pressure you get at most car dealerships. I would highly recommend this dealership if you are looking for professional treatment. More
Did not want to have to buy a new truck, but was in an accident (tree always wins). Went back to the same dealer I had bought 2 other vehicles from, Shaker Family Ford. They treated me very well!!! My sal accident (tree always wins). Went back to the same dealer I had bought 2 other vehicles from, Shaker Family Ford. They treated me very well!!! My salesperson Lindsey Shaker is an absolute great person to deal with, and made me laugh( which is had to do!!). Hopefully I don't have to spend any more $$ in the near future on a motor vehicle, but if I do, I will go back to a dealership that made me feel comfortable. More
I was in the market for two vehicles, a truck for myself and a car for my girlfriend. This will be my fourth experience with the Shaker family and the Second with James Cianciolo. I believe that James helpe and a car for my girlfriend. This will be my fourth experience with the Shaker family and the Second with James Cianciolo. I believe that James helped us purchase products that were what we actually needed verses what we thought to be what we wanted. The experience was very actually enjoyable from test drive through to the drive home. I let anyone know who asks me where I got my vehicles and what how they helped us. The Shakers made us feel like part of their family. We will be back for our next car and or truck purchase. More
I went to Shaker family ford looking to trade in my truck. I met one of the owners and he paired me with a saleswoman Lindsey Shaker. Lindsey was an absolute pleasure to work with she was helpful with truck. I met one of the owners and he paired me with a saleswoman Lindsey Shaker. Lindsey was an absolute pleasure to work with she was helpful with any questions I had. What stuck out most about Lindsey is that she wasnt pushing me into buying a car. She was just there to help, explain or show me anything I was interested in seeing or test driving. I ended up buying a Jeep from Lindsey and she was great through the entire process. I would not only use this dealership and Lindsey again, but recomended her to my Girlfriend as well! More
Thanks to Bill Reed for making our experience a good one! Everyone at the dealership is always helpful and friendly and made our need to buy a car quickly very easy for us. Everyone at the dealership is always helpful and friendly and made our need to buy a car quickly very easy for us. More
From the moment we entered this dealership, my husband and I were greeted with friendly, professional, positive people. Everyone was ready to help, answer questions and, make sure we were comfortable whil and I were greeted with friendly, professional, positive people. Everyone was ready to help, answer questions and, make sure we were comfortable while waiting. The facility was first rate, all the way....even the restrooms! Very swanky. The waiting area was posh and inviting. We really enjoyed the Ford GT in the showroom!! Our sales consultant, Catherine Reed, was top-notch, helpful, respectful of our knowledge of the vehicle which we came to test drive and purchase. We traveled from a good distance to see this vehicle and were extremely pleased by the whole experience, from beginning to end. More
I gave Shaker Family Ford this rating because they provided great service and got me into my dream car! Bill Reed is an excellent no pressure sales man and the buying process was very straightforward provided great service and got me into my dream car! Bill Reed is an excellent no pressure sales man and the buying process was very straightforward. Thank You Shaker Team! More
My wife and I just recently leased a 2013 Ford Edge Sport from Shaker Family Ford. The sales employee that I primarily worked with was Klitijon Bekurti. He was extremely helpful and professional throughout from Shaker Family Ford. The sales employee that I primarily worked with was Klitijon Bekurti. He was extremely helpful and professional throughout the process and did not put an undue "sales pressure" on us to buy. He listened to what was important to us in a vehicle and then only showed us those vehicles that met our specific requirements. One of the things that I appreciated the most was Klitijon's willingness to communicate through emails during the work day. This made it easier for me to respond and ask questions without having to find time to make phone calls. Overall, the experience was a positive one. My wife and I were very pleased with the service we received from Klitijon and the rest of the Shaker staff. Thanks again!!! More
We have purchased a few cars over the years with the Shaker family and have always had a wonderful experience. The entire staff is friendly and helpful and I would recommend this dealership to anyone lo Shaker family and have always had a wonderful experience. The entire staff is friendly and helpful and I would recommend this dealership to anyone looking for a no stress car buying experience. We especially loved our sales rep, James Cianciolo. He took the time to really listen to what our needs and he put us in the perfect vehicles and we walked out with 2 that day! Thank you Shaker Family Ford. You are the best! :0) More
I was looking for a used vehicle and I stopped in to Shakers and spoke with Cathy Reed. She had taked so information about what I was looking for and a price range. She called me back a few days later a Shakers and spoke with Cathy Reed. She had taked so information about what I was looking for and a price range. She called me back a few days later and had something I was looking for. She was unavailable the day that I could stop in but I was told to she her husband Bill who was just as nice and helpful as she was. After looking at the vehicle and test driving it I was very happy with what they had found for me. I felt very comfortable talking to both of them and not a bit pressured in buying something. I did purchase the vehicle and so far very happy with it. I would definitely recomend this deal and sales people to anyone. More