Shaker's Family Ford

Highly recommend Walked in unsure of what I wanted but Cathy helped right away. Was extremely knowledgeable and friendly and got me into the perfect car with a very af Walked in unsure of what I wanted but Cathy helped right away. Was extremely knowledgeable and friendly and got me into the perfect car with a very affordable payment More

Vehicle Purchase I just purchased my 4th vehicle, a 2017 Ford Escape from Shaker. The Salesman, Bill Reed has been the sole person I've dealt with in all 4 purchases. I just purchased my 4th vehicle, a 2017 Ford Escape from Shaker. The Salesman, Bill Reed has been the sole person I've dealt with in all 4 purchases. He is very professional, courteous, and extremely helpful always. Also, Cindy Bugbee is always a joy to deal with. She is extremely knowledgeable and helpful in her part of the car buying process. I couldn't ask for 2 better people to work with to purchase a new vehicle. I hope neither of them decide to move on More

2015 Ford F350 Phillip Rice was a great help and took the time to make buying a truck a great experience He was helpful in getting accessories outside the dealership Phillip Rice was a great help and took the time to make buying a truck a great experience He was helpful in getting accessories outside the dealership More

Great Service This was my first experience in purchasing a vehicle and I was provided excellent service, and extremely helpful. I got exactly what I wanted in a veh This was my first experience in purchasing a vehicle and I was provided excellent service, and extremely helpful. I got exactly what I wanted in a vehicle. I will definitely use them again given the opportunity. More

My new Escape We bought our new 2017 Escape at Shaker of Watertown from Cathy Reed. It was an easy smooth transaction. From the test drive to choose between the Es We bought our new 2017 Escape at Shaker of Watertown from Cathy Reed. It was an easy smooth transaction. From the test drive to choose between the Escape and the Forester, and then choosing the color and all the options we wanted and finally locating and getting our new Escape was a nice experience. It was our second purchase from Cathy. More

Great car salesman This is my second time dealing with Shaker. They were extremely helpful and very responsive to my needs. I will use them again given the opportunity. This is my second time dealing with Shaker. They were extremely helpful and very responsive to my needs. I will use them again given the opportunity. More

Our Ford Edge Purchase After 7 years of driving our ML500, it was time to replace it. What were our options for a mid-size suv? Plenty!!! We started our search on Friday af After 7 years of driving our ML500, it was time to replace it. What were our options for a mid-size suv? Plenty!!! We started our search on Friday afternoon at Shakers(close to home) and never went anywhere else. We settled on a Ford Edge Limited and were professionally taken care of by Sales person Bill Reed. On Saturday we went back for a second test drive and the showroom was bustling with happy customers. Bill Reed gave us such attention as if we were the only customers in the facility.His product knowledge and level of customer service was outstanding and I highly recommend both Bill and Shakers for your next vehicle purchase. Cindy, one of the business managers handled the registration and insurance. She was very efficient, friendly and professional. Sal, started us off on Friday before Bill. He was very knowledgeable, courteous and patient as well. Thank-you all for a wonderful shopping experience. The old "car salesman" reputation certainly does not exist with the staff at Shakers More

What a great dealership. So helpful, After having a terrible experience with a dealer we used many times (under new ownership) we tried Shaker in Watertown, Ct. We had done all our resear After having a terrible experience with a dealer we used many times (under new ownership) we tried Shaker in Watertown, Ct. We had done all our research on the F-150 and knew what we wanted. Our sales person, Blair Mapp was so helpful and knowledgeable on the truck. We left knowing we made the right choice. I recommend Shaker and Blair to anyone who needs a new truck. More

No Pressure atmosphere! Went "just looking" for a new car this past Saturday, was greeted by and taken care of by Blair Mapp, he couldn't have been friendlier and at no time Went "just looking" for a new car this past Saturday, was greeted by and taken care of by Blair Mapp, he couldn't have been friendlier and at no time did I feel pressured to buy a car, he was very knowledgeable, and in the end I drove away with a new car and even traded in my okd one as they gave me a deal I could not refuse. Thank you Blair and Family Ford. P.S. this is the 2nd time I have bought a new car from Shaker Family Ford More

Friendly Atmosphere We we're greeted by a Salesman by the name of William Reed he was kind and courteous answered our few questions we took a car out for a test drive and We we're greeted by a Salesman by the name of William Reed he was kind and courteous answered our few questions we took a car out for a test drive and wound up taking the car home the same day it was a great experience five-star for William Reed for his outstanding service will shop there again in the near future More