Shaker's Family Ford

Amazing Staff and You're Always First Back in 2016, I purchased my truck from Dom Lacapra and my experience was fantastic; with not only him, Manny as well. After a year, I realized finan Back in 2016, I purchased my truck from Dom Lacapra and my experience was fantastic; with not only him, Manny as well. After a year, I realized financially I needed to make some changes, so I had reached out to Dom. He took me in right away and luckily for me, it all worked out. They were able to find me an amazing deal and the car fits my lifestyle perfectly. With Dom being a family guy, he understood why I was making the changes I was making and it was appreciated so much to know he was on the same level as I was. Manny as well was always there, working with Dom and I to make sure the deal worked out for me. Team effort between them both and it meant more than they could imagine. Shaker Ford is highly recommended!! More

Great new car buying experience. This is the second truck I bought from Jim Reed in a little more than a year. He goes out out his way to make each experience very relaxing and stress This is the second truck I bought from Jim Reed in a little more than a year. He goes out out his way to make each experience very relaxing and stress free. He took the time to answer my numerous phone calls and was happy to answer any questions I had. He went out of his way to find the best finance options for me and came through on everything he promised. Cindy Bugbee was amazing as well. She took her time explaining the finance process and was very knowlegable and was also happy to answer any questions we had. All in all I couldn't have asked for a better experience. More

Purchasing new vehicle i was a part of the "Family Ford" family many years ago. During that time i made several purchases all of which had the best service to back them up. i was a part of the "Family Ford" family many years ago. During that time i made several purchases all of which had the best service to back them up. I am back and have purchased a brand new Ford Escape. I love the vehicle. The whole experience from the sales person to the financing when off without a hitch and i was able to pick up my vehicle that afternoon.. you can't beat that for great service. Everything was explained to me in full detail leaving no unanswered questions. I would, without a doubt, recommend anyone to head on over to "Shaker-Family Ford" today and see what they can do for you. Thank you for the smooth transition from my old car to my new one!!!! More

Fast, no-headache service Blair was a pleasure to work with. He's a clear communicator and has a no-BS style that is refreshing. I highly recommend Shaker. Blair was a pleasure to work with. He's a clear communicator and has a no-BS style that is refreshing. I highly recommend Shaker. More

Amazing dealership Amazing salesman amazing dealership.very friendly very accommodating I never sat without someone taking time out to see if I am being taken care of Amazing salesman amazing dealership.very friendly very accommodating I never sat without someone taking time out to see if I am being taken care of More

Satisfied customer I always dislike purchasing a new vehicle because I find it very stressful however our salesman Sal made it very easy and stress free. He was a pleasu I always dislike purchasing a new vehicle because I find it very stressful however our salesman Sal made it very easy and stress free. He was a pleasure to work with! More

Erol Ferhad was very knowledgable ! Erol showed me just what I was looking for in the Ford Fusions. In just a few days I had the perfect car I wanted. Very thankful. Karen Greene Erol showed me just what I was looking for in the Ford Fusions. In just a few days I had the perfect car I wanted. Very thankful. Karen Greene More

Thankyou Bill Reed My father had been in the Ford sales business for many years and had spoken highly of Bill Reed.I called Bill on a Wednesday night and we made an appo My father had been in the Ford sales business for many years and had spoken highly of Bill Reed.I called Bill on a Wednesday night and we made an appointment for the following day.He had all the facts on the vehicles we had talked about.We looked through the stock in the yard and I test drove two pickup trucks.I decided on a truck and Bill sat down with me over coffee and we talked over every aspect of the truck I decided.on.Bill is very knowledgable about Ford products and I feel I was treated more like an old friend of the family rather than a customer.Thankyou Bill and a thanks to Cindy Bugbee as well for her interest in my purchase.As a side note,I haven't purchased a new truck since 1981.I've bought several used trucks from other dealers since then but I truly wish I had gone to see Bill for those purchases a well.Thanks again Bill. More

Thank you Cathy Reed! I recently purchased a 2017 Ford Explorer Ltd. This was my 2nd purchase from Shaker's and my sales consultant Cathy Reed. Cathy not only made the pr I recently purchased a 2017 Ford Explorer Ltd. This was my 2nd purchase from Shaker's and my sales consultant Cathy Reed. Cathy not only made the process extremely easy but fun as well. She was able to recommend a great selection of cars for me so I could get a view into the various engines and trim levels offered. The car is full of amenities and Cathy was able to easily explain all of them to me. I know cars and technology but for those who don't, Cathy is the perfect consultant because she knows how to explain everything without being overwhelming. I will b e back at Shaker's, visiting Cathy, when I'm ready for my next Explorer (its a really nice car - go buy one from Cathy now!) And the price was amazing...this 2017 LTD is same payment as my 2014 XLT. Rich Southbury, CT More

Great inventory Philip Rice got the car I was looking for a 2107 Raptor with 802A package and burgundy metallic color. Transaction and sales were quick and efficient. Philip Rice got the car I was looking for a 2107 Raptor with 802A package and burgundy metallic color. Transaction and sales were quick and efficient. Very personable sales team. More