
Shaker's Family Ford
Watertown, CT

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1,763 Reviews of Shaker's Family Ford
Thrilled with my new Focus My family has been a Shaker customer for quite awhile. When it was time for me to get a newer, more fuel efficient car for my commute, I called Jim Re My family has been a Shaker customer for quite awhile. When it was time for me to get a newer, more fuel efficient car for my commute, I called Jim Reed. I saw a Focus Titanium online so I stopped up and Jim had it ready for a test drive. He made sure it was ready for me to drive home the next day! Cindy Bugbee made all the finance paperwork quick and easy, and explained everything thoroughly. I love my new Focus and was very impressed with my experience with Jim, Cindy, and the entire Shaker staff. Go see Jim and tell him I sent you! More
Knowledgeable and trustworthy Cathy Reed is a very knowledgeable sales consultant. We trust her judgement and have referred family and friends to her in the past. Our sales experie Cathy Reed is a very knowledgeable sales consultant. We trust her judgement and have referred family and friends to her in the past. Our sales experience with Cathy is always positive. Dana and Terry Racki More
The customer service at Shaker Family Ford Lincoln is top notch. I've been dealing with them for a number of years and have always felt satisfied and well taken care of. is top notch. I've been dealing with them for a number of years and have always felt satisfied and well taken care of. More
Awesome Experience I just purchased a new f150 from Dom. he was very professional and helpful. I would recommend him to anyone. Great job and thank you for all of your h I just purchased a new f150 from Dom. he was very professional and helpful. I would recommend him to anyone. Great job and thank you for all of your hard work! More
Super psyched about our new Ford Edge!!! My husband and I just leased a 2017 Ford Edge from Family Ford. Cathy Reed was so kind, knowledgeable, and helpful throughout the whole process! We ab My husband and I just leased a 2017 Ford Edge from Family Ford. Cathy Reed was so kind, knowledgeable, and helpful throughout the whole process! We absolutely LOVE our new car and will definitely continue to do business with her and this dealership in the future! More
New Ford Escape purchase I purchased a new Ford a few weeks ago - Cathy Reed was our sales person and she made it very easy for me - she was very knowledgable and i was very p I purchased a new Ford a few weeks ago - Cathy Reed was our sales person and she made it very easy for me - she was very knowledgable and i was very pleased with her - no pressure and easy to work with - i will definitely go back to this dealership and Cathy Reed when we buy another car More
Great Job! Great experience. Jim Reed is great, made the purchase of my new Lincoln very easy and effortless. I would definitely recommend Shakers & Jim to all! Great experience. Jim Reed is great, made the purchase of my new Lincoln very easy and effortless. I would definitely recommend Shakers & Jim to all! More
Used F-150 Purchased a used F-150 from shaker family ford on April 22, 2017. They made the experience very pleasant and easy. I'd like to thank Phil our sales Purchased a used F-150 from shaker family ford on April 22, 2017. They made the experience very pleasant and easy. I'd like to thank Phil our sales consultant for a great job. He did his utmost in making sure i got the type of vehicle and options that i was looking for. Thanks also to Manny, and also to Dom for the road trip looking for a cap. More
New Car Purchase-Edge Titanium Jim Reed was our sales associate and we are very happy with him and SHAKERS! We found the perfect car for our family. My husband and I agreeing is not Jim Reed was our sales associate and we are very happy with him and SHAKERS! We found the perfect car for our family. My husband and I agreeing is not usually this easy. Jim was very knowledgeable. No pressure to buy right then and there. I even came back the next day to look at a completely different car when Jim was not in and was plesently helped by another associate, who even let Jim know I had been in and Jim took time to call see if I had any questions. Pulled numbers together for me on more then one car, and was never pushed to buy the more expensive one. Just wanted me to be happy with my purchase!!! At the rate Shakers and Jim are going, this will definitely be my dealership from here on out! More
Excellence Wow, what an experience, from the welcoming environment, to a place for the kids to read their books, to watching a TV show. While you are waiting yo Wow, what an experience, from the welcoming environment, to a place for the kids to read their books, to watching a TV show. While you are waiting you receive a visit from the owner, he introduces himself, he informs you of the sales person that will be taking care of you, how much experience they have, and then you meet the sales person. It felt like a seamless process, not to mention the warm kindness from the sales person (Bill Reed), who has been with the company for 40+ years. The funny things is that we ended up purchasing a new vehicle from another dealership, but we were so impressed by Bill, that we wanted to deal with him also. So we traded in our other vehicle and ended up purchasing a Ford Explorer. We didn't feel pressured, coerced, or manipulated. It was such a wonderful experience that I would recommend anyone who is looking at a purchasing a Ford, they should definitely purchase it from Shakers, Bill was the best salesperson that I ever met. More