Shaker's Family Ford

Excellent Sales From start to finish my experience was excellent. Everyone was very helpful and walked me through the process quickly. My salesman James Reed asked wh From start to finish my experience was excellent. Everyone was very helpful and walked me through the process quickly. My salesman James Reed asked what kind of car I was looking for what I was wanting to have on the car. When it was time to drive my new Fusion home Jim took time to explain how everything worked. He didn't try to sell me what I didn't want nor did I feel pressured to buy. Manny Pinho walked me through the finance portion quickly and pain free. I have family members who have bought cars from Shaker and have had the same experience I had. If you need to buy a new or used car I definitely would recommend Shaker Family Ford and ask for James Reed and Manny Pinho they will make your car buying experience a great one! More

Excellent Service- Jim Reed & Cindy Bugbee I went to Shaker's because my lease was soon up on my Ford Explorer. I was stressed thinking about what my options were but that was quickly taken aw I went to Shaker's because my lease was soon up on my Ford Explorer. I was stressed thinking about what my options were but that was quickly taken away when I walked through the door. Jim greeted me like I was part of the family and really took the time to make sure I found exactly what I was looking for . I'm happy to say I'm a proud owner of a 2017 Ford Explorer Platinum and was able to take it home that day thanks to Jim who took the time to go over all of the features making sure I didn't have any questions and was happy with my decision and Cindy who helped make filling out paperwork a breeze. Their kind and friendly service will always keep me coming back to Shaker Family Ford again and again. More

Personable sales rep - Dom Lacapra Dom went out of the way to find our vehicle that met all of our 'must haves' and never made us feel like we were an inconvenience to him. He has a gre Dom went out of the way to find our vehicle that met all of our 'must haves' and never made us feel like we were an inconvenience to him. He has a great personality, and made our experience with our MKC purchase enjoyable! More

About the F150 XLT......Amazing driving experience .. I traded in a F150 XTS 2011,and leased the new 2015 F 150 XLT,,and I'm so trill by this new ride ,amazingly smooth and fun to drive ...Stink like a Be I traded in a F150 XTS 2011,and leased the new 2015 F 150 XLT,,and I'm so trill by this new ride ,amazingly smooth and fun to drive ...Stink like a Bee, drive like a Cadillac sounds familiar right .!! Matt Blair was part of the deal,very friendly,helpful ,and the rest was op to me to take the decision.. Shaker Family is a great place to buy a Ford ....Thank you again ...Marc Dassonville .. More

totally satisfied We have nothing but praise for the salesmanship that Jim Reed provided us in our purchase this week.. We have dealt with him over many years and fou We have nothing but praise for the salesmanship that Jim Reed provided us in our purchase this week.. We have dealt with him over many years and found him super helpful to our needs. He's a great listener and is very patient. He has always satisfied our needs and was quick to find a good match for us. We ended up buying a loaded used Ford Taurus after trading a Focus. We feel satisfied with the trade and are enjoying the ride. Also our thanks to the efficient handling of the paperwork by Cindy Bugbee. She got the job done quickly. Both of these agents certainly aim to please. More

Dom Lacapra was excellent to deal with During my first experience with Shakers, I dealt with Dom LaCapra. He was helpful and honest. He showed me a variety of vehicles: they had more pre ow During my first experience with Shakers, I dealt with Dom LaCapra. He was helpful and honest. He showed me a variety of vehicles: they had more pre owned Subarus than the adjacent Subaru dealer. Dom was patient, informative and never pushy. I will call him first when I need another car. Rich Murray More

Very Helpful Salesperson!! Blair Mapp was my salesman and he worked with us to get the best price for my trade in and the new car I was planning on leasing. Will definitely reco Blair Mapp was my salesman and he worked with us to get the best price for my trade in and the new car I was planning on leasing. Will definitely recommend this dealership... More

Excellent Sales Representative I hadn't purchased a new car in a very long time so I had many questions, Jim took the time to answer all my questions and allowed me to test drive I hadn't purchased a new car in a very long time so I had many questions, Jim took the time to answer all my questions and allowed me to test drive multiple vehicles. He was very, very patient and helpful. I also liked that he didn't pressure me into buying a car on the spot and that he did not hound me with follow-up phone calls. I made the decision at my own pace and returned when I was ready to make a purchase. I would definitely recommend Jim and Shaker's Lincoln. More

Excellent Sales Representative - Phil Price We were unexpectedly in the market for a car due to an accident. Phil quickly identified a number of cars that met the criteria we were looking for a We were unexpectedly in the market for a car due to an accident. Phil quickly identified a number of cars that met the criteria we were looking for and within the price range we could afford. Phil was very courteous, knowledgeable and truly a pleasure doing business with. I've purchased from Shaker's in the past, and with a sales representative like Philip, I will continue to return to Shaker's Family Ford in the future. Truly a pleasant experience. More

Very Helpful Sales Representative - Sal Catalano Sal made this a pleasant experience from the very beginning! He worked to get me a good deal on my new Fusion and spent the time to make certain that Sal made this a pleasant experience from the very beginning! He worked to get me a good deal on my new Fusion and spent the time to make certain that I was familiar with all the new features before I drove off. He even synced my cell phone for me! This is the 3rd Fusion that I've gotten at Shaker Family Ford and each one was a positive experience. Sal was just the best! Cindy Bugbee was also very helpful in expediting this transaction. Over the years I've also become familiar with their excellent Service Department and I look forward to the continued great service provided by Linda Messenger and the rest of the Service Department. Thanks again Sal! Thanks All! More