Shaker's Family Ford

New to Leasing I am doing a leased vehicle for the first time and was very apprehensive. Thankfully, Dom Lacapra understood my concerns and explained in detail ever I am doing a leased vehicle for the first time and was very apprehensive. Thankfully, Dom Lacapra understood my concerns and explained in detail everything I needed to know to make an informed decision as to whether I should lease or buy. As it turned out, leasing was actually a much better option for me and I am very happy with my decision! Dom was extremely knowledgeable and great to work with. I must of had a thousand questions for him and he was patient and thorough with his answers. He understood my situation and wanted to make sure I was satisfied with my purchase. In addition, I also worked with Manny Pinho in Family Ford's Finance department. Manny was also a pleasure to work with. My experience with Family Ford of Watertown was outstanding and I would highly recommend this dealership (esp Dom and Manny) to anyone! More

First Time Car Buyer Went into the dealership looking to buy my first new car, not really sure what to expect. Blair and Cindy helped me through the process and made it pa Went into the dealership looking to buy my first new car, not really sure what to expect. Blair and Cindy helped me through the process and made it painless and pretty much stress free. Both were extremely knowledgable and helpful, and I can't thank them enough. More

First time customers This was our first time experience with Shakers. We are very pleased with the treatment by everyone at the dealership, Our sales person, Domenic Laca This was our first time experience with Shakers. We are very pleased with the treatment by everyone at the dealership, Our sales person, Domenic Lacapra, was very professional and knowledgeable about the details of the vehicles we where interested in. When he saw that we where first timers, he took the time to show us the facility to introduces us to the procedure at Shakers, which increased our comfort level as to the company we would be dealing with going forward. Don't think we have ever had better service from walk in the door to driving away with our new car with in hours. Cindy Bugbee handles the paperwork with record speed. We are looking forward to many miles in our new Navigator and thank everyone for their fine service. More

Bill Reed, Manny Pinho, and Cindy made it happen In our efforts to purchase a Lincoln to replace our old one, Bill Reed coordinated the process and and made it seem easy Thanks, Bill In our efforts to purchase a Lincoln to replace our old one, Bill Reed coordinated the process and and made it seem easy Thanks, Bill More

Excellent staff, excellent dealership! We are on our 4th Explorer and our 4th outstanding experience with Shakers! We are repeat customers of the dealership and in a few years intend on m We are on our 4th Explorer and our 4th outstanding experience with Shakers! We are repeat customers of the dealership and in a few years intend on making the 5th transaction with our Shaker extended family! Thanks to everyone for your exceptional service and for making us feel like family! More

Purchase of certified preowned vehicle Jim Reed was very professional and helpful in our purchase of a Ford Explorer. He showed us the features of the vehicle and made the deal work without Jim Reed was very professional and helpful in our purchase of a Ford Explorer. He showed us the features of the vehicle and made the deal work without pressuring us into the purchase but knew what our concerns and needs were. Manny took the time in explaining the paperwork and giving suggestions for the financing. The transaction was smooth and we have already recommended people to look at Shaker Family for a vehicle and these employees. More

I purchased a 2012 Chevy Colorado. I saw the vehicle on the internet listed for sale. Knowing their reputation for quality, I called up to see the truck and bought it the same day I saw the vehicle on the internet listed for sale. Knowing their reputation for quality, I called up to see the truck and bought it the same day More

Always a great experience at Shakers Shaker Family Ford has been in business for so many years because of how they treat their customers. Our most recent visit was no exception. In additi Shaker Family Ford has been in business for so many years because of how they treat their customers. Our most recent visit was no exception. In addition to a modern, clean, bright showroom and service center, they have a huge inventory to select from. But most importantly, their staff are over-the-top terrific. From sales to financing to service - everyone in this dealership goes out of their way to be helpful and to provide a comfortable and enjoyable shopping and buying experience. More

Purchased a 2014 Ford Edge My wife and I stopped in after researching Cars on the Internet. We were introduced to Blair and he walked us through the process smoothly. There were My wife and I stopped in after researching Cars on the Internet. We were introduced to Blair and he walked us through the process smoothly. There were a couple snafu's but we were assured by Blair that they were minor issues, which could be worked around. Overall it was very good experience. We will return. More

new truck purchase Jim Reed was my sales person and helped in all ways to make the experience very pleasant. He returned calls promptly and advised what papers were nee Jim Reed was my sales person and helped in all ways to make the experience very pleasant. He returned calls promptly and advised what papers were needed so there were no surprises along the way. This was my first time dealing with Shakers and will recommend friends and family to visit when a new car or truck is needed. More