
Shaker's Family Ford
Watertown, CT

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1,762 Reviews of Shaker's Family Ford
New Vehicle purchase/Experience I went to Shaker Ford to look for a new SUV. Not yet sure of what I wanted. I expected to be pressured by a salesperson, so I was prepared. I was plea I went to Shaker Ford to look for a new SUV. Not yet sure of what I wanted. I expected to be pressured by a salesperson, so I was prepared. I was pleasantly surprised that is was not at all the case. My husband and I was greeted by a salesman named James Cianciolo and he did not pressure us at all. We test drove 2 vehicles and he provided us with information to make our decision. Every time I contacted him he got right back to me. We decided to purchase a SUV and he and Manny Pinho (finance manager) made the process easy. James went over every feature in the vehicle after the purchase prior to me leaving the dealership so I would have baseline knowledge of my new SUV. He even went so far as to send my husband a picture of us with my new SUV! Great salesman. Thanks James C. Also pleasantly surprised when Mr Shaker came to my husband and I to introduce himself. More
Salesman James Cianciolo great no pressure salesman. Walked in shakers ford saying I wnt buy today "it's ok he said it will be a information day". After a test James Cianciolo great no pressure salesman. Walked in shakers ford saying I wnt buy today "it's ok he said it will be a information day". After a test drive on 2013 explorer i saw online for a great price! I was signing papers. Thanks James & Cindy More
Great experience at Shaker's! Couldn't have asked for more. On March 29, I purchased a Ford Escape from Sal Catalano. The whole purchase process was effortless, thanks to Sal and Cindy. At no time did I feel On March 29, I purchased a Ford Escape from Sal Catalano. The whole purchase process was effortless, thanks to Sal and Cindy. At no time did I feel pressured. Sal was more than helpful in explaining and setting up my car's technological features. This was no easy feat, as I'll be the first to admit that I am totally inept and clueless in the world of technology. Thanks to Sal and Cindy. I look forward to more hassle-free service with the Shaker's Family. More
Pleasant My experience at Shaker was very pleasant. Bill Reed was very kind, caring, accommodating and helpful! Manny Pinho also made my buying expirince a non My experience at Shaker was very pleasant. Bill Reed was very kind, caring, accommodating and helpful! Manny Pinho also made my buying expirince a non stressful one. I'll be recommending people to go there, and also be going back myself. Thank you Shakers! More
2016 Fusion Purchase!!! On April 1, 2016 we stopped in to check out a new Fusion and went home with it the same day. Sal was our salesperson and we were thrilled with his pr On April 1, 2016 we stopped in to check out a new Fusion and went home with it the same day. Sal was our salesperson and we were thrilled with his professionalism and accuracy. Everything went smooth and Cindy in the business office was great at her job and thorough in explaining the process. We would recommend Shaker's to all of our friends and family. Thank you, Sal & Cindy!!!! More
Good Deal from James Cianciolo I just bought a GMC today James Cianciolo make the deal so easy Great salesman can sell anything I would go back again thanks James. I just bought a GMC today James Cianciolo make the deal so easy Great salesman can sell anything I would go back again thanks James. More
Smooth purchase proces I just purchased a custom ordered F150 while working with Bill Reed and Ed Shaker. Manny Pinho too on the financial end of things. While purchasing ve I just purchased a custom ordered F150 while working with Bill Reed and Ed Shaker. Manny Pinho too on the financial end of things. While purchasing vehicles is not really my favorite thing, the guys were patient, helpful and great at communicating promptly through the process. More
Couldn't have asked for more! Dom Lacapra and all the people at shaker ford were amazing. They made the whole car buying process easy. We got everything we wanted and more. Dom wen Dom Lacapra and all the people at shaker ford were amazing. They made the whole car buying process easy. We got everything we wanted and more. Dom went above and beyond! More
Sal was fantastic! Recently purchased my limited edition Fiesta ST through Sal. He was professional, courteous, and was a perfect reflection of the dealership. I get not Recently purchased my limited edition Fiesta ST through Sal. He was professional, courteous, and was a perfect reflection of the dealership. I get nothing but good vibes there, and its always clean and quiet. More
Grand purchase!!!! Working with Blair was the best car buying experience I've had. He made sure that all of my questions were answered throughout the time and that I was Working with Blair was the best car buying experience I've had. He made sure that all of my questions were answered throughout the time and that I was getting the vehicle that I wanted with all of my desired features. He made sure that was the case and then some! More