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Shaker's Family Hyundai
Watertown, CT
1,773 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,773 reviews
May 20, 2025
Great experience with Shaker Hyundai! Our product rep Mason was very friendly, knowledgeable and professional. Our product rep Mason was very friendly, knowledgeable and professional. More
by Cmboss
Employees Worked With
May 18, 2025
I called Shaker's due to a problem with my engine and was transferred to Colby. Colby was exceedingly customer service oriented from the moment we spoke on the phone. He went over and beyond arranging for my transferred to Colby. Colby was exceedingly customer service oriented from the moment we spoke on the phone. He went over and beyond arranging for my car to be evaluated quickly and handled the required paperwork for a new engine to be installed faster than I expected. Colby communicated with me throughout the process, keeping me updated and informed about what was happening. The whole experience was outstanding. More
by LIZGILBERT41
Verified CustomerEmployees Worked With
Colby
May 18, 2025
They gave me a free rental which I deeply appreciated. Prompt car repair and friendly service with updates. Prompt car repair and friendly service with updates. More
by DG44152
Employees Worked With
May 17, 2025
I just bought my brand new Tucson form Shakers in Watertown and we had a great experience. Chris was amazing, knowledgeable and funny and made the car buying experience a breeze! We definitely recomm Watertown and we had a great experience. Chris was amazing, knowledgeable and funny and made the car buying experience a breeze! We definitely recommend! More
by Pnsdlc
Employees Worked With
Chris
May 17, 2025
Exceptional customer service. Chris and Jess made the purchase experience fast and thorough. I would recommend them to anyone. Chris and Jess made the purchase experience fast and thorough. I would recommend them to anyone. More
by richardherrmann48
Employees Worked With
Chris Maxfield
May 16, 2025
As always, service was fast and efficient. The waiting area is comfortable and clean, albeit a little small. It would be nice to have a table or desk to use as a work surface. The waiting area is comfortable and clean, albeit a little small. It would be nice to have a table or desk to use as a work surface. More
by waynepmcc510
Employees Worked With
Mitch
