Shamaley Buick GMC

There seemed to be a breakdown between the finance manager, my credit union and what I was supposed to provide in the way of payment and insurance information. This meant that I had to come back a thi manager, my credit union and what I was supposed to provide in the way of payment and insurance information. This meant that I had to come back a third time with a cashier check. Fortunately the fm was off that day so things went smoothly and quickly. More

Excellent service Carlos was awesome will highly recommend shamaley GMC. Love the video from the technician recommend shamaley GMC. Love the video from the technician More

Excellent service! We’re a returning customer and Mario has us won over. Will continue to do business with Mario. We’re a returning customer and Mario has us won over. Will continue to do business with Mario. More

Worst ever. Went in for inspection and oil change and right off the bat the service rep made stupid “joking” comments about not dropping off the vehicle, they d Went in for inspection and oil change and right off the bat the service rep made stupid “joking” comments about not dropping off the vehicle, they don’t do inspections with GEICO insurance, all of it’s going to be 7k, blah blah stupid comments followed by “oh I’m kidding”. Then once time to pick up he calls to say “we made a mistake please come here with $ 700” now I assume he’s kidding due to all his prior stupid remarks. However he tells me the 25k mile checks along with oil change was preformed first therefore he could not preform an inspection as it wouldn’t pass because they unplugged the battery to do initial checks. I pause and he says “do you understand”. Yes I am a female but I do understand basic logic and therefore basic logic is to perform a state inspection when the vehicle arrives instead of performing checks and oil changes. Why would anyone fix problems prior to inspection doesn’t the state want to know how the vehicle drives as I’m arriving the shop. My inspection was not preformed and now an extra trip has to be made for an inspection to be done after I asked several times to assure its completion. I am beyond furious, I understand trying to joke to “make your day go by faster” but mistakes are made when you don’t pay attention. This was stupid and unnecessary. I do not have all the time in the world yo just come back 2 days later so you can fix a mistake that never should have occurred in the first place. It was a waste and today was a waste of a trip to a dealership that was unprofessional, do not understand basic common knowledge, or they simply take advantage of female customers whatever the case may be it was the worst experience and the will never give them my respect or business again. More

The dealership was real, clean. People were very nice. Will definitely buy another vehicle from them again.A plus on service People were very nice. Will definitely buy another vehicle from them again.A plus on service More

Terrible service , an oil change does not take 2-3 hours long to make , and they have 0 regard on their customers , very disappointed long to make , and they have 0 regard on their customers , very disappointed More

Excellent service and courteous staff. I took the shuttle to and from the dealership and driver was very friendly and professional.. I took the shuttle to and from the dealership and driver was very friendly and professional.. More

Martin was on top on every follow up even to advise that was still waiting for an answer from upper management. He was able to understand the situation and resolve in a promptly manner. was still waiting for an answer from upper management. He was able to understand the situation and resolve in a promptly manner. More

Friendly, professional service employees, great service on a reasonable time, customer waiting area is very clean and comfortable with coffee and drinking water available. Vehicle service was completed pro on a reasonable time, customer waiting area is very clean and comfortable with coffee and drinking water available. Vehicle service was completed professionally. More