Back

Shamaley Buick GMC

El Paso, TX

4.5
127 Reviews

955 Crockett Street

El Paso, TX

79922

Directions

Filter Reviews by Keyword

By Type

Showing 127 reviews

April 27, 2024

Since I got there , Mr. Leo Meza Marriaga was ready to help. He make sure I got what I wanted. I definitely recommend it to my family and friends More

by Aleks_02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Meza Marriaga
May 01, 2024 -

Shamaley Buick GMC responded

Thank you so much for recommending us to your family and friends! We're thrilled to hear that Mr. Leo was ready to assist you and ensured that you got exactly what you wanted. We're here to help and make sure everyone has a great experience with us!

April 26, 2024

Everyone at the dealership was very friendly and accommodating. Very good experience! I recommend Shamaley/Buick to anyone. More

by lizperez0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Ortiz and Marisa (service manager)
Apr 30, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

Excellent service in the service department. Everyone is very friendly and accommodating. I would definitely would recommend this dealership. More

by lizperez0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Ortiz and Marisa (service manager)
Apr 30, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

I really appreciated all the explanation of the services needed for my vehicle and its proper function. All employees I interacted with treated me with excellent customer service, professionalism and were More

by jgardea24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Apr 27, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

Went for routine maintenance! Guillermo helped me and made the process so easy and pain free! ◡̈ More

by christinacuellar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Apr 25, 2024 -

Shamaley Buick GMC responded

It's fantastic to hear that you had a great experience and that Guillermo provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 19, 2024

Great place to have the job done. Not the friendliest staff but im not interested in making friends. I been takeing my car for the last two years and from my point of view the price i More

by Falm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several. Last one was Hugo. Nice guy.
Apr 23, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 19, 2024

Took vehicle in after receiving recall notice. When I made the appointment, I specifically told them I was going in because the letter was informing me that the parts for the recall were now avail More

by Enclave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa
Apr 23, 2024 -

Shamaley Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 18, 2024

Quick and professional service with minimal wait time. Courtesy of the staff and all questions answered with detail. More

by Rc305079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrisa Rodrigues
Apr 19, 2024 -

Shamaley Buick GMC responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 16, 2024

Although the part was back ordered they called me immediately after it was fixed. Great service. More

by mark
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Veytia
Apr 18, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

The customer service provided was exceptional despite the fact that they were swapped with work. The vehicle was ready quickly and the communication was great. More

by upalol15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Apr 16, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...